Easter Seals Jobs

Job title: Digital Process Enablement / ServiceNow CoE

About the job

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Our Team ServiceNow team is a multinational team that supports 70 manufacturing sites and all of Sanofi’s locations in 170 countries using ServiceNow.

What you will be doing:

We are seeking a highly experienced Senior Integration Developer to join our dynamic team. The ideal candidate will bring extensive expertise in IT Service Management (ITSM), Integration Hub, REST API & Cloud technologies, IT Operations Management (ITOM) & Human Resources Service Delivery (HRSD). Your primary responsibility will be to capture Business Requirements from stakeholders and transform them into innovative interfaces & flows on the ServiceNow platform. Your designs will align seamlessly with Sanofi’s cutting-edge Enterprise Architecture, driving efficiency & excellence across our organization. Join us and be at the forefront of technological advancement, shaping the future of our Digital & AI landscape!

Main responsibilities:

• Solution Design : Lead the design of ServiceNow integrations with Sanofi solutions to meet business requirements.

• Development : Develop and configure ServiceNow APIs, endpoints, and flows.

• Integration : Integrate ServiceNow with other enterprise systems and third-party applications, leveraging plugins, spokes, and configuring RESTful APIs and gateways.

• Configuration : Configure ServiceNow modules, including ITSM, ITOM, HRSD, and CSM.

• Compliance : Ensure all integrations comply withvendor Best Practices & industry regulations (GxP, SOX, Cyber).

• Continuous Improvement : Propose and implement continuous improvements to enhance efficiency and deliver more customer value.

• Support : Provide advanced support and maintenance for ServiceNow applications, including testing &troubleshooting to ensure quality and functionality.

• Collaboration : Foster relationships with partners, experts from other functions, and customers to achieve strategic objectives.

• Project & Financial Tracking : Monitor progress against project milestones, financial targets, and policy implementations to achieve team goals.

About you

• Bachelor’s degree in Computer Science , Information Technology, or a related field.

• Proven experience as a ServiceNow Developer, with at least 2 years in a S enior or L ead role.

• Expertise in ServiceNow Integration Hub, REST & SOAP API, JavaScript , Flow Designer

• Advanced skills in integrating ServiceNow with other E nterprise systems , Cloud s (AWS, Azure, GCP) & third-party applications

• Extensive experience with ServiceNow modules such as ITSM, ITOM, HRSD, and CSM.

• Excellent problem-solvin g, analytical skills & s trong communication skills.

• ServiceNow Certified Application Developer (CAD) & Certified Implementation Specialist (CIS) certifications.

• Familiarity with ITIL processes and best practices

• Understanding of Agile/Scrum principles & tools

• Experience in a Regulated P harmaceutical , GxP or SOX environment is a plus

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

• Opportunity to work in an international environment, collaborating with diverse business teams and vendors, working in a dynamic team, and fully empowered to propose and implement innovative ideas.

Pursue Progress . Discover Extraordinary .

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) !

Pursue progress , discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) !

Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.

With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi (https://youtu.be/96EwNjb1TLo)

As an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live.

All in for Diversity, Equity and Inclusion at Sanofi - YouTube (http://www.youtube.com/watch?v=SkpDBZ-CJKw&t=2s)