Easter Seals Jobs

Apprenticeship / Technical Skills Program Coordinator

Job ID:

240488

Location:

MD - Carmen Turner Facility

Full/Part Time:

Full-Time

Posting Open-Close

09/11/2024

-

10/02/2024

Union

NRP

Regular/Temporary:

Regular

Job Description

On-Site Work Statement:

This is an on-site/in-person work opportunity.

Marketing Statement:

Metro is committed to investing in our staff, expanding career pathways, and developing the next generation of Metro leaders and technical skills experts. We aim to attract, develop, and retain top talent in an environment where individuals feel valued, supported, and proud of their contributions. We are unwavering in our commitment to diversity, equity, and inclusion, a cornerstone of our organization. We foster an environment where everyone can thrive and contribute their unique perspectives. This is an exciting opportunity for growth and development in a dynamic and stimulating environment.

Technical Training & Development seeks to fill an Apprenticeship/Tech Skills Program Coordinator position within the Maintenance Training office. In this role, you will be a customer-facing professional responsible for all administrative functions relating to WMATA's Technical Skills Program (TSP). Your role is critical in coordinating all TSP status reporting to stakeholders, including our new digital On-the-Job training dashboard and Automotive Service Excellence (ASE) On-Demand-Test-Center. This role involves supporting all recruiting efforts to support WMATA¿s TSP programs, your contributions are integral to the success of our programs. The ideal candidate will have demonstrated the ability to analyze problems, implement solutions, and increase productivity, transforming hurdles into positive results that enhance operational effectiveness¿recognized for honesty, ethics, and integrity across all professional experiences.

Maintenance Training, one of five training verticals under Technical Training and Development, is a collaborative hub that offers apprentice career pathways and skills training for Metro staff. You will be part of a supportive, inclusive community that values your unique contributions and is committed to your professional growth. This position will report to the Manager of Maintenance Training.

We invite you to join us if you are passionate, inspiring, authentic, and eager to work in a dynamic, fast-paced, and stimulating environment. Your unique skills and experiences will be a valuable addition to our team.

MINIMUM QUALIFICATIONS

Education

• Bachelor¿s degree in Education, Vocational Education, Management, or related field

• In lieu of a Bachelor¿s degree, a High School diploma/GED, and four (4), years of technical experience in the related field(s), in addition the experience stated below, will be considered

Experience

• A minimum five (5) years of technical experience in the related maintenance field(s) to include:

• Experience within the passenger transit industry or working in a training environment

• Experience in the coordination of complex projects within a fast-paced environment

Certification/Licensure

• N/A

Preferred

• Experience in the development, implementation and administration of apprenticeship and technical training programs

Medical Group:

Ability to satisfactorily complete the medical examination for this class. Must be able to perform the essential functions of this job either with or without reasonable accommodation(s).

Mission Essential Designation:

In accordance with the Washington Metropolitan Area Transit Authority¿s Continuity of Operations Plan (COOP) this job has been identified as critical to mission essential functions. Incumbents in this role may be required to report to or continue to work in the event of authorized office closings or service suspensions due to severe weather, natural disaster, fire, operational emergencies or related events.

SUMMARY

The Apprenticeship / Technical Skills Program Coordinator (A/T Skills Program Coordinator) is a customer facing, professional responsible for all administrative functions relating to WMATA¿s Technical Skills Program (TSP) and Roadway Worker Protection (RWP) program. The incumbent performs a wide range of supporting assignments in-line with the Standard Operating procedures (SOP) of both TSP and RWP.

ESSENTIAL FUNCTIONS

• Provides daily / weekly/ monthly / annual updates to all stakeholders regarding TSP status(s) via reporting and direct communication. Ensures all records are accurate and complete. Data record keeping includes but is not limited to, attendance, work experience, related instruction, valid certifications, grades, and progress. These metrics are critical in allowing internal leadership to evaluate program success and chart future program expansion.

• Provides daily / weekly/ monthly / annual updates to all stakeholders regarding critical aspects of RWP status(s) via reporting and direct communication. Creates, updates, tracks and verifies courses within WMATA¿s Electronic Learning Management (ELM) System. Ensures all RWP records are verified, filed, and stored in accordance with RWP¿s Standard Operations Procedure (SOP) as well as current oversight entities.

• Ensures mission critical staff are compliant with RWP. Schedules over 5400 WMATA employees and contractors for annual RWP courses. Works closely with leadership to anticipate trends that may impact compliance and service. Proactively, solves problems when technical issue impact compliance. Serves as critical customer facing resource for all inquiries via phone, email and/or in person, regarding RWP Program. Engages daily, with RWP staff, addressing class concerns, registration, participant corrections in real time. Maintains vigilance and meticulous scrutiny to ensure the RWP program is accurate, reliable, and readily available to internal and external stakeholders, ensuring that all persons accessing the roadway, in the course of their work are safe, accountable, and informed.

• Performs thorough and equitable record keeping of apprentices/trainees academic and job performance issues and ensures these concerns are reported swiftly to the Joint Advisory Committee and handled appropriately.

• Works with Technical Skill Training Supervisor(s) to schedule formal and on-the-job (OJT) training for apprentices/trainees and assure a well-rounded OJT experience. Closely monitors OJT assessments to ensure Apprenticeship/Technical Skills Program goals are met or exceeded.

• Assists TSP program Leadership with the submittal and preparation of Apprenticeship Program documentation legally required by local, state, and federal agencies, or respective organizations. Tracks and notifies the DC Apprentices' Council of new registrations, terminations, cancellations, and completions of Apprenticeship Agreements within prescribed time frames.

• Assists in development of an Annual Training Plan for various training classes and RWP. Updates and monitors training schedule in the ERP (i.e., PeopleSoft) training modules.

• Acts as the record keeper for the Joint Advisory Committee, recording and maintaining minutes of meeting, following up and implementing administrative, organizational, and corrective actions directed by the committee.

• Researches and develops special projects and performs other related duties as required. Supports multiple training departments within Technical Skill and Maintenance Training.

• Works with Technical Skill Training Supervisor to prepare RWP training schedule for upcoming classes, assisting instructors with facilitation planning and keeping technical skill and maintenance training management informed of upcoming RWP training classes.

The functions listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:

• Skills and/or behavioral assessment

• Personal interview

• Verification of education and experience (including certifications and licenses)

• Criminal Background Check (a criminal conviction is not an automatic bar to employment)

• Medical examination including a drug and alcohol screening (for safety sensitive positions)

• Review of a current motor vehicle report

Closing

WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.