Job Information
Cape Abilities Case Manager CBDS in Hyannis, Massachusetts
GENERAL SUMMARY Writes & manages Individual Service Plans & quarterly reviews in accordance with individual\'s goals & regulation requirements. ESSENTIAL JOB FUNCTIONS Coordinates & creates all Individual Service Plans annual & semi-annual reports in HCIS format based on daily & monthly summaries provided by Community Resource Specialists. Assists with scheduling & acquiring all necessary documentation for Individual Service Plans & team meetings. Manage all documentation that pertain to Individual progress notes & make changes in accordance to Individual Service Plans outcomes &/or goal modifications to assist Community Resource Specialists to track progress. Attends all Individual Service Plans meetings & interfaces with human service agencies to assist individuals. Manages all Individual case books & documentation to assure compliance with agency & state requirements. Interfaces & shares objective development with other relevant departments in the agency prior to Individual Service Plans meetings. Provides assessment & orientation packets to Community Resource Specialists. Oversees & evaluates participant progress through meetings with Individuals & Specialists & report findings to CBDS Coordinator. Maintains monthly schedules of program participation in community activities & services. Attends all related training & information meetings, as required. Serves as m&ated reporter for suspected cases of abuse &/or neglect to the Disabled Persons Protection Commission (DPPC). OTHER DUTIES & RESPONSIBILITIES Performs additional duties, as assigned. COMPETENCIES Total Quality Management: Is dedicated to providing the highest quality services which meet the needs & requirements of internal & external customers; is committed to continuous improvement through empowerment & performance management; creates a learning environment leading to the most efficient & effective work processes. Adaptability: Able to deal with frequent change, delays, or unexpected events; manages competing demands; changes approach or method to best fit the situation; inspires others to be adaptable to change. Ethics, Values & Diversity: Promotes an appropriate & effective work environment & strives to ensure that the agency?s core values & beliefs are applied during all circumstances; genuinely cares about people; deals effectively with all races, nationalities, cultures, disabilities, ages, lifestyle choices & genders; supports equal & fair treatment & opportunity for all; adheres to & promotes the Americans with Disabilities Act (ADA); advocates for the rights & interests of individuals with disabilities to maximize their potential in the programs & communities of their choice. Integrity & Trust: Is respectful, truthful, & transparent; keeps confidences; takes ownership & responsibility for decisions & outcomes. Problem Solving & Judgment: Probes all useful & constructive sources to find pertinent answers; can analyze issues, identify problems & work toward appropriate solutions; collaborates with others or as part of a team; displays willingness to make decisions; makes timely decisions; exhibits sound & accurate judgment. Oral & Written Communications: Speaks clearly, appropriately & effectively with a diverse group of individuals; is an active listener & gets clarification when necessary; participates constructively in meetings; is able to write clearly & succinctly; is able to communicate clearly in a variety of settings & situations. PREPARATION, KNOWLEDGE, SKILLS & ABILITIES Bachelor\'s degree. Minimum 3 years prior experience working with adults with disabilities including conducting assessments, performing community outreach & managing job placements. Valid driver?s license in the state of Massachusetts. Knowledge of funding sources & agencies. Attention to detail.