Easter Seals Jobs

Description

We’re looking for an Application Support Manager to lead a team supporting external customers and users of a SaaS platform. You’ll lead a team of support specialists, troubleshoot issues, developer KPIs, and ensure seamless application operations.

What You’ll Do:

• Manage and mentor the support team

• Handle escalations and critical incidents

• Collaborate with developers and stakeholders

• Improve system reliability and user experience

What You Bring:

• Experience in application support team management

• Strong problem-solving skills and tech know-how

• Excellent communication and leadership abilities

Ready to keep things running like a well-oiled machine? Apply now!