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WATER SERVICE TECHNICIAN II - COLLECTIONS

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WATER SERVICE TECHNICIAN II - COLLECTIONS

Salary

$23.78 - $27.03 Hourly

Location

2700 Dalton

Job Type

Full Time

Job Number

36056

Department

Houston Public Works

Division

Customer Account Services (CAS)

Opening Date

01/24/2025

Closing Date

2/7/2025 11:59 PM Central

• Description

• Benefits

• Questions

POSITION OVERVIEW

Applications accepted from: All Persons Interested

Section: Utility Billing/Field Collections

Reporting Location: 2700 Dalton Street*

Workdays & Hours: Mon. - Fri., 7:00am - 4:00pm

*Subject to change

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

Leads crews in the inspection, replacement and repair of meters and related equipment to ensure accurate meter readings and quality water service. Turn off water service for delinquency. Inspects status of accounts, conditions of water meters and parts for installations; performs repairs, i.e. gaskets, spuds, curb stops, etc. replacements, removals, light pipe fitting, installations, and rebuilds meters. Investigates and reviews customer complaints. Performs field investigations for water service bill inquiries. Acts as a lead in training Water Service Technicians I in operational methods, policies, procedures, and the use of equipment. Serves as crew leader of Water Service Technicians in the field. Assists in organizing and assigning daily work assignments. Ensures technicians perform vehicle inspections and maintain adequate inventory levels on vehicles. Assists in maintaining productivity reports and trackers.

WORKING CONDITIONS

This position involves considerable physical exertion, such as regular climbing of ladders, lifting heavy objects (up to 40 pounds) on a highly frequent basis and/or assuming awkward position for long periods of time.

This is a Houston Public Works Department position at the Tier II Level.

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS

Requires a high school diploma or a GED.

EXPERIENCE REQUIREMENTS

Three (3) years of experience installing, repairing, reprogramming, and maintaining water meters are required.

LICENSE REQUIREMENTS

Requires a valid Texas driver's license and compliance with the City of Houston's policy on driving.

PREFERENCES

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED

None. However, the department may administer a skill assessment evaluation.

SAFETY IMPACT POSITION: Yes

If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION

Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

Pay Grade: 15

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-393-6015.

If you need special services or accommodations, call 832-393-6015. (TTY 7-1-1)

If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

E0E Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

• Medical

• Dental

• Vision

• Wellness

• Supplemental Insurance

• Life insurance

• Long-term disability

• Retirement pension

• 457 deferred compensation plan

• Employee Assistance Program

• 10 days of vacation each year

• 11 city holidays, plus one floating holiday

• Compensable Sick Leave

• Personal Leave

• Flexible schedules

• Hybrid-Telework for eligible positions

• Professional development opportunities

• Transportation/parking plan

• Section 125 pretax deductions

• Dependent Care Reimbursement Plan

• Paid Prenatal, Parental and Infant Wellness Leaves

• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

01

Please select the scenario that describes how your education.

• Less than a High School Diploma/ GED

• High School diploma/GED

• Associate's degree or higher

  02

  How many years of verifiable installing, repairing, reprogramming, and maintaining water meters experience do you have?

• 1 year or less

• 2 years

• 3 years

• 4 years

• 5 years or more

  03

  Do you have a valid/current driver's license?

• Yes

• No

  04

  How many years of water utility experience do you have?

• 1 year or less

• 2 years

• 3 years

• 4 years

• 5 years or more

  05

  Which of the following do you have experience with? (Check all that apply)

• Installation and removal of 2-inch or larger water meters

• Repair of piping and/or valves

• Set up and troubleshooting electromagnetic devices such as transmitters/signal converters

• Calibration of mechanical, ultrasibuc and/or electrical devices used by a utility to measure water consumption

• Welding

• None of the Above

  06

  Identify the computer applications you can use at a proficient level (Check all that apply):

• Microsoft Office

• KRONOS

• INFOR (IPS) Mobile App

• Google Maps

• None of the Above

  07

  Are you a Current 'Customer Account Services Employee?

• Yes

• No

  08

  Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?

• Yes

• No

  09

  Have you completely and truthfully answered the question on the application regarding employment gaps? (Failing to clarify employment gaps may result in the disqualification or delay of your application.)

• Yes

• No

  Required Question