Easter Seals Jobs

Within Accenture's Utilities (Energy Retail and Customer Experience) Practice, We use our deep industry expertise in digital customer engagement and operations, connected energy services and customer platforms to help retail energy and utility providers with cost effectiveness, revenue assurance/extension and customer satisfaction and loyalty.

Benefits of Working at Accenture:

• Impactful Projects with Leading Clients: Opportunity to partner with top-tier clients in the CNR Industry on transformative projects.

• Collaborative Work Culture: Join a dynamic and collaborative environment that values professional growth and development.

• Competitive Compensation and Benefits: Enjoy a rewarding compensation package, including extensive benefits.

• Shape the Future of CNR: Be a part of Accenture’s mission to drive sustainability and innovation within the Chemicals sector.

Key Responsibilities:

• Lead consulting engagements that enhance customer experience, billing operations, and digital transformation for utilities clients.

• Act as a trusted advisor to clients, building strong relationships with senior stakeholders and ensuring alignment with their strategic goals.

• Manage cross-functional teams, ensuring high-quality project delivery, on time and within budget.

• Oversee the development of digital and technology-driven solutions to improve energy retail operations and customer service processes.

• Contribute to business development efforts by identifying new opportunities, supporting proposal development, and participating in sales pursuits.

• Mentor and coach junior team members, fostering a collaborative and growth-oriented environment.

• Stay current with industry trends, regulatory changes, and emerging technologies to bring innovative insights to clients.

Job Qualifications:

• At least 5 years of experience in the utilities sector, with a focus on energy retail and customer service.

• Minimum of 3 years of functional experience with either an SAP or Oracle platform.

• Expertise in Meter to Cash operations, functions, and technologies.

• Expertise in major Customer Transformation and technology implementations (e.g., CIS replacements)

• Proven experience managing client relationships, leading project teams, and delivering successful outcomes.

• Strong understanding of digital transformation, customer experience, and operational efficiencies within the energy retail sector.

• Excellent communication and interpersonal skills, with the ability to build and maintain relationships at all organizational levels.

• Experience in a Consulting or Client Facing role

• Familiarity with digital technologies (e.g., CRM, AI, data analytics) relevant to customer service transformation in utilities is a plus.

Professional Skill Requirements:

• You improvise and adapt to lead clients and teams through change and ambiguity

• You’ve gained the trust of your clients and partnered with them to: design business process, lead design thinking workshops, develop business case, deliver agile projects, develop new operating model, manage talent and change, co-create intellectual property

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience.

As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below.

We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here. (https://www.accenture.com/us-en/careers/local/flexcareers#block-section-total-rewards)

Role Location Annual Salary Range

California $94,400 to $293,800

Colorado $94,400 to $253,800

District of Columbia $100,500 to $270,300

Illinois $87,400 to $253,800

Minnesota $94,400 to $253,800

Maryland $87,400 to $235,000

New York $87,400 to $293,800

Washington $100,500 to $270,300

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/about/contact-us) or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.