Job Information
CIBC Sr. Administrative Assistant in Houston, Texas
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)
What You’ll Be Doing
The Executive Assistant will provide administrative support to key senior members of the US Corporate Banking Team in New York. This individual will possess excellent organizational, communication and presentation skills with the ability to interact directly with Senior Executives and high-level clients.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How You’ll Succeed
Administrative support:
Organize the Managing Directors using independent judgment, discretion and diplomacy, and make day-to-day administrative and operational decisions on his/her behalf
Coordinate and prioritize the daily activities, identifying potential problems and shifting priorities
Project a professional image to visitors and CIBC personnel by providing prompt courteous information and assistance
Greet scheduled visitors and direct/escort them, as appropriate
Answer department telephone calls in a professional manner and provide information and/or redirect the caller appropriately
Coordinate schedules, meetings, conference calls and appointments, and manage heavy travel schedules and reservations (air, hotel, ground transportation)
Participate in department event planning including: catering for large department events, confirmation of attendee list, choosing a vendor, recommend food options, complete orders, arrange for delivery all within budget
Manages equipment and office supplies, including: Service Now requests for all employees, equipment repairs, stationery orders, business cards, facilities issues, etc
Maintain tracking of all expenses and invoices
Compose routine correspondence, and prepare/route incoming and outgoing correspondence, including e-mail and faxes
Liaise with assistants from multiple teams across the firm
Assist with any ad hoc projects
Technology/equipment support (set up, maintenance and repairs):
Provide daily technology support and maintenance of printers, scanners, photo copiers, telephones, blackberries, and computers in accordance with CIBC policies
Investigate ad hoc system/software problems. Prepare, submit, track and escalate Service Now requests to ensure all technology issues and requests are addressed in a timely manner. Liaise and trouble shoot with various technology support groups when escalating urgent matters. Use sound judgment to ensure the correct solution is identified and implemented
Disseminate technology information, as required, to department personnel
Track and manage inventory of all department hardware and software
Work with external vendors, suppliers and technical support to ensure efficient department operations
Act as a resource to department users and coordinate training on new equipment
Maintain current knowledge of hardware, software applications and corresponding policies at CIBC
Cross-Functional Relationships
This job interacts with various managers and assistants across multiple teams in the bank
This job coordinates with outside vendors (travel, catering, supply orders, etc)
Compliance Requirements/Responsibilities
- As an employee of CIBC, the incumbent must comply with all applicable CIBC and Line of Business policies, standards, guidelines and controls
Who You Are
Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.
You can demonstrate experience with:
A minimum of 5+ years of Administrative experience in a corporate environment
Good interpersonal and customer relationship management skills to deal effectively with a range of people at all levels
Ability to handle multiple tasks within a very fast-paced financial services company
Proficient in Microsoft Word, Excel and PowerPoint
Excellent organizational skills
Strong communication skills, both written and oral, requiring tact, diplomacy and discretion, as well as the ability to maintain confidentiality
Good interpersonal and customer relationship management skills to deal effectively with a range of people at all levels
Strong attention to detail
Highly motivated self-starter, able to work independently with minimum direction and identify solutions to problems that arise
Strong technical skills to support maintenance of office equipment,
Ability to exercise good judgment to resolve a wide variety of issues and problems
Ability to manage multiple priorities
Ability to work in a team environment
You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
You’re digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
TX-1001 Fannin St
Employment Type
Regular
Weekly Hours
40
Skills
Accountability, Activity Coordination, Collaboration, Communication, Customer Relationship Management (CRM), Customer Relationships, Diplomacy, Independent Judgment, Microsoft PowerPoint, Multitasking, Office Administration, Operational Decisions, Organizational Efficiency, Organizing, People Management, Personal Initiative
At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.
Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.
Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.
