Easter Seals Jobs

Job Description

A large Utilities Company is looking for an Implementation and Application Support Lead to join their Spectrum implementation team. The Support Lead's primary focus will be responding and resolving tickets and requests around the application using Service Now ticketing system. They will need to have knowledge related to hour the application supports the business, ensuring accuracy of the change management during implementations and resolutions, and should have experience working to support end users. This role is remote and requires working 8-5PM EST, it will be a long-term contract with a possibility to convert to a full-time employee. This position has an hourly rate ranging from $50-60/hour depending on level of skills and years of experience.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

5+ Years of Experience providing Spectrum Application Support

Experience with Spectrum Implementations

Previous experience handling support tickets and resolving support related issues

Strong Financial understanding and/or background

Efficient communication skills, written and verbal

Understanding of how different modules within Spectrum and third part systems work together null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.