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Compass Group, North America Restaurants & Cafe FOH Shift Supervisor - George R. Convention Center in Houston, Texas

Levy Sector

Position Title: Restaurants & Cafe/Front of House Supervisor

Location: George R. Brown Convention Center | Downtown - Near Discovery Green | Houston, Texas (Free Parking)

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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/

Job Summary

Manages the operations of food concessions and beverage front of house operations.

Essential Duties and Responsibilities:

  • Supervises the operations of multiple concessions of food and beverage stands, while assisting team members and maintaining a safe environment throughout operating hours.

  • Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

  • Is visibly present and engaged in the service areas to maintain contact with clients to ensure satisfaction levels are achieved.

  • Ensure proper set-up of all concessions locations prior to doors. Set-up duties may include: verifying opening inventory, assigning duties to concession workers (employee/volunteer), ensuring sanitation standards are met, verifying that each location is fully operational, ascertaining levels of food production based upon projected guest attendance has been met.

  • Ability to plan and execute the effective management of events for upwards of 10,000 guests; oversees a large volume of inventory.

  • Provide direction and oversight to bartenders and cashiers. Ensure that all City/County/State/Federal policies, procedures and practices are adhered to, including compliance with alcohol distribution/service and food handling, and sanitation guidelines, general safety policies and procedures. Report any alcohol service or other compliance issues to GM and AGM immediately.

  • Ability to obtain working knowledge of all existing concession locations: geographical locations, equipment, evacuation procedures, adjacent employee and guest areas and facility access

  • Greets, directs, and responds to guest’s questions and needs.

  • Understands menu offerings, presentation and pricing.

  • Ensures proper product control and handling of inventory and equipment.

  • Follows cash handling policies and food safety/sanitation guidelines.

  • Performs other duties as assigned.

Qualifications:

  • 2+ years related hospitality experience, preferably in an event/venue/convention center F&B management.

  • Minimum of one year leadership experience.

  • TIPS and ServSafe experience.

  • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, concise, professional and respectful manner which focuses on generating a positive and cooperative work environment.

  • Must be able to lead, motivate and relate to staff, peers, and clients in a consistently positive, engaged and supportive manner.

  • Ability to work a flexible schedule including early mornings, days, evenings, weekends, holidays, extended (long) workdays and extended numbers of days.

  • Ability to be detail-oriented, multi-task and effectively prioritize in a continuously changing environment.

  • Ability to consistently adhere to the highest standards of integrity, ethics and confidentiality.

Physical Dimensions:

Performing the duties of this position involves extensive and continuous standing and walking. Routine activities require the employee to be able to reach with hands and arms, sit, walk, stoop, kneel, crouch and crawl. The employee is frequently required to lift up to 50 pounds. The vision requirements include the ability to adjust focus, peripheral vision and close vision.

Apply to Levy today!

Levy is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

  • Instapay (early access to your wages) and high interest savings both through the EVEN app

  • Associate Shopping Program

  • Health and Wellness Program

  • Discount Marketplace

  • Employee Assistance Program

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