Job Information
Crescent Hotels and Resorts Night Auditor in Houston, Texas
Description
DoubleTree by the Galleria, is looking for an outgoing, highly motivated and guest service-oriented Night Auditor. If you're passionate about hospitality, a self-starter and have strong ability to work independently, apply today!
Required Skills and Abilities:
-At least one (1) year of previous hotel night audit or hotel front desk experience required.
-Flexible to work any overnight shift, including holidays and weekends.
-Must have the ability to communicate in English.
-Basic mathematical skills and ability to make accurate mathematical calculations.
-Previous direct customer service experience.
Job Description:
-Balance room, restaurant and bar revenues, post and balance charges and settlements, maintain files and reset the systems for next day operations.
-Prepare daily restaurant revenue report data by auditing point of service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
-Run audit reports and input revenue/expenses/allowances to generate the daily reports.
-Resolve guest related issues and complaints.
-Manage overnight front desk operations and work with hotel security to help ensure safety measures are maintained.
Benefits:
Medical, dental and vision insurance
Matching 401k
Employee assistance program
Free life insurance
Paid time off
Holiday pay
Hotel discount program
Free lunch
Qualifications
Behaviors
Required
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Required
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Self-Starter: Inspired to perform without outside help
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Preferred
- Goal Completion: Inspired to perform well by the completion of tasks
Experience
Required
- 1 year: Hotel Night Auditor
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
