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HEALTH AND HUMAN SERVICES COMMISSION Manager II in Houston, Texas

Job/Position DescriptionIf you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you! Manager II and#150; Starting Market Rate Salary $89,692.85A Provider Investigations Manager oversees a unit of investigators responsible for investigating abuse, neglect, and exploitation of adults and children in State Hospitals, Managed Care, and Community Intellectual and Developmental Disability (IDD) services. Investigations conducted by the unit are completed in accordance with Texas Administrative Code and Provider Investigations Policy. The unit may include an administrative assistant who is accountable for supporting the unit(s). The position interacts routinely with the Texas Department of Family and Protective Services, individuals receiving services, representatives from different organizations, facilities, providers, and the general public. This position offers a competitive starting salary; excellent state benefits, including health insurance and retirement; and the opportunity to regularly travel to within a region and across the state. This position can telework in accordance with department policy and may need to work outside their typical schedule which may exceed 40 hours in one week dependent upon business need. Works occasionally outside of regular working hours (8 am and#150; 5 pm), which may include evening hours, weekends, and holidays, as required for case-related functions and/or as required by management. Attends work regularly in accordance with agency leave policy. The state of Texas offers many benefits{target="blank"} to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program{target="blank"}, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments. We also offer excellent health benefits{target="blank"}, a lifetime monthly retirement annuity{target="blank"}as well as 401(k) and 457 Programs{target="blank"} under the Employees Retirement System of Texas. Essential Job Functionsand#183;Plans and manages unit operations to achieve program, district, and agency objectives by monitoring budgets and workloads, consulting with direct reports on case-related issues, approving leave, and holding unit meetings.and#183;Participates in hiring processes for direct reports, including scheduling interviews, completing new hire paperwork, orientation, etc.and#183;Manages and develops direct reports by reviewing performance data, conferences, training, and performance appraisal.and#183;Communicates program policy and procedures to direct reports, other agencies, external stakeholders, and the general public.and#183;Evaluates unit performance through case readings, data reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control requirements.and#183;Keeps management informed of high-profile investigations, unit concerns, and other applicable issues.and#183;Makes presentations and participates in community awareness and related activities to inform the public about the program.and#183;Responds to communication from individuals receiving services, their familie https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/jobprofile.cfm?szOrderID=619716 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.

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