Job Information
The City of Houston Librarian V - Senior Manager of Neighborhood Libraries in Houston, Texas
Librarian V - Senior Manager of Neighborhood Libraries
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Librarian V - Senior Manager of Neighborhood Libraries
Salary
$88,270.00 - $100,064.38 Annually
Location
Houston, Texas
Job Type
Full Time
Job Number
35428
Department
Houston Public Library
Opening Date
10/30/2024
Closing Date
11/12/2024 11:59 PM Central
Description
Benefits
Questions
POSITION OVERVIEW
Applications Accepted From: All Persons Interested
PN# 35428
Division: Customer Experience
Reporting Location: Central Library
Workdays & Hours: Monday – Sunday 8:00 AM – 8:00 PM* *Subject to Change
Description of Duties/Essential Functions
Public libraries are trusted community and cultural centers that serve a highly diverse populace. At Houston Public Library, we understand that diversity in experiences, perspectives, knowledge, and ideas fuels creativity, broadens knowledge, and helps drive success. The Senior Manager of Neighborhood Libraries directly supervises, coaches, mentors and manages location managers within an area and oversees the performance and development of the area teams. The selected candidate will assist with special projects and initiatives for Neighborhood Libraries. The selected candidate will also be required to travel to various City of Houston locations. Successful candidates will work closely with the community to build on the existing partnerships, communicate effectively, provide exceptional customer service, and enjoy working emerging technologies, be at ease multitasking in a fast-paced public service setting and enjoy interacting with people of all ages from diverse backgrounds
The essential duties and functions of the position include but are not limited to the following:
Providing direction, support, and evaluation of operations to neighborhood libraries within a region to promote continuous improvement of and consistency of service between locations.
Directly supervising, coaching, and mentoring up to 12 managers and approximately 100 indirect library employees.
Guiding location Managers through complex procedural and administrative issues to improve library services.
Conducting ongoing and regular site visits to library locations to observe, visit with management, and build relationships with staff.
Working closely with the community to ensure that operations match community needs and resolving complex customer issues.
Participating in systemwide projects and initiatives which includes preparing and presenting reports and other data to stakeholders.
Setting priorities for locations, ensuring that systemwide goals are met, and reviewing established policies and procedures.
Working closely other HPL divisions to enhance the service priorities and goals for the Library and City.
Setting agendas and leading meetings with team members.
Serving as systemwide on-call manager on a rotating basis, during evenings and weekends.
Investigating and resolving customer complaints.
Representing the Library in the community during and after hours.
Other duties as assigned.
WORKING CONDITIONS
Position requires stooping and bending; lifting of library materials up to 20 pounds. Must be able to move freely throughout the library to file/retrieve library materials. Must be able to effectively communicate orally and in writing.
MINIMUM REQUIREMENTS
EDUCATIONAL REQUIREMENTS
Requires application of advanced principles, techniques and theory in a professional discipline or a thorough general business management knowledge. Knowledge of this level is typically obtained through a Master's degree or equivalent formal training in a recognized field of specialization that is directly related to the type of work being performed.
EXPERIENCE REQUIREMENTS
Four (4) years of experience as a librarian are required, including two (2) with management responsibility.
LICENSE REQUIREMENTS
A valid Texas driver's license and compliance with the City of Houston's policy on driving (AP 2-2).
PREFERENCES
Experience in a leadership capacity at a large urban library
Excellent interpersonal, communication and organizational skills with exceptional attention to details
Effective collaboration and interpersonal skills
Knowledge of equity, diversity, and inclusion principles and practices in libraries and the ability to work effectively with people of diverse backgrounds
Ability to manage and execute multiple tasks/projects
Ability to work independently to complete tasks/projects
Ability to analyze and evaluate major programs, policies, procedures, services, and facilities to develop recommendations
Possess strong project management skills
Knowledge of city policies and procedures
Strong supervisory skills
Possess up to date and proficient knowledge of Office 365 (Excel, PowerPoint, SharePoint, and Word) and Sirsi Symphony.
Take initiative to creatively solve problems and possess sound decision-making skills.
Provide exceptional internal and external customer service.
Communicate effectively orally and in writing
Bilingual skills are a plus
Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.
GENERAL INFORMATION
ELECTION / SKILLS TESTS REQUIRED : None
None. However, the Department may administer a skills assessment test.
SAFETY IMPACT POSITION : Yes
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
PAY GRADE: 27
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-395-8357.
If you need special services or accommodations, 832-395-8357 (TTY 7-1-1).
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE - Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:
Medical
Dental
Vision
Wellness
Supplemental Insurance
Life insurance
Long-term disability
Retirement pension
457 deferred compensation plan
Employee Assistance Program
10 days of vacation each year
11 city holidays, plus one floating holiday
Compensable Sick Leave
Personal Leave
Flexible schedules
Hybrid-Telework for eligible positions
Professional development opportunities
Transportation/parking plan
Section 125 pretax deductions
Dependent Care Reimbursement Plan
Paid Prenatal, Parental and Infant Wellness Leaves
Healthcare Flexible Spending Account
For plan details, visit http://www.houstontx.gov/hr/benefits.html
01
Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?
Yes
No
02
Which of the following best describes your highest level of education?
Master's degree in Library Science from an ALA accredited program
Bachelor's Degree
Associate's Degree
High School Diploma or GED
None of the Above
03
What best describes your years of library experience that relates to the duties of this position?
I have less than 4 years of library experience
I have 4 years, but less than 6 years of library experience
I have 6 years or more of library experience
No library experience
04
How many years of supervisory/management experience do you have?
Less than 2 years
2 years, but less than 4 years
4 years, but less than 6 years
More than 6 years
I have no library experience
05
Please describe your library experience including your management experience. If you have none, please put N/A.
06
Which of the following duties have you performed professionally for at least 4 years? (Check all that apply)
Mentoring and coaching
Evaluating operations, services, and/or programs and making needed improvements
Team player
Aligning people and processes
Leadership
Effective communicator
Relationship building
Mediating customer issues
Politically savvy
None of the above
07
Please indicate languages, other than English, in which you are fluent (reading, writing, and/or speaking). Check all that apply:
Spanish
Chinese
Vietnamese
French
Arabic
Other Languages
I am not bilingual
08
Are you a current Houston Public Library employee?
Yes
No
09
In a recent position, tell us about your leadership role in a major change in the organization and how it shows you are prepared for this position.
10
Please indicate your proficiency level in Microsoft Word & Excel, and Internet Research:
Basic Microsoft office suite: create a new document, enter text, and save it; navigate in a document and perform a search; format cells, rows, and columns; modify a database and insert data from another; application; create title and bullet slides; work with text, drawn objects, and drawing tools.
Intermediate Microsoft office suite: create mail merges, sort and filter them; customize toolbars; run and record macros; filter data and manage a filtered list; create and modify some macro commands; create, modify, and format charts; create basic macros to automate forms and data entry; customize the appearance and functionality of reports; use hyperlinks and perform data integration.
Advanced Microsoft office suite: manage macro commands, create dialogue boxes, and understand the notions of visual basic application programming; use advanced functions (names, vlookup, if, is); work with pivot tables; manage macro commands: concepts, planning, operations, execution, modification, interruption; use visual basic to create a public function or event procedures, or add general procedures in a form module; plan and examine an application, develop a distributed application design.
No Experience
11
Do you have a valid Texas driver's licence or the ability to obtain one within 30 days of selection?
Yes
No
Required Question
