Job Information
G2 SECURE STAFF LLC Aviation Quality Assurance Station Auditor - 77032 in Houston, Texas
Aviation Quality Assurance Station Auditor
Houston, Texas #24-381
Shift: AM, PM, RON, Weekends 10-hour shift 8-hour shift
Summary: - G2 Secure Staff is expanding and looking to add to the Aviation Quality Assurance Station Auditor operations in George Bush Intercontinental Airport (IAH.) - The Compliance/Quality Assurance Auditor will report to the Audit Manager. - The position entails observing teams while they perform their roles of cleaning aircraft cabins and conducting security searches to identify any gaps in compliance with the customers standard operating procedures (SOP) and regulatory search requirements. - The successful candidate will also perform on the spot coaching with team members to correct misses and will track and trend results to share with local Station Manager, Audit Manager and other leaders.
Primary responsibilities for this position include the following: - Plans and executes operational and quality assurance observations, measuring compliance with airlines SOP, regulatory requirements, and internal controls. - Meets or exceeds audit quantity targets. - Actively participate in the Safety Management System (SMS.) - Reviews documents to ensure compliance with SOP changes. - Identifies and documents audit/observation findings and records in companys audit tool. - Reporting process includes taking photos and detailed written documentation of findings and/or successes. - Conducts on-the-spot coaching to correct deficiencies noted during observations. - Performs other related work as assigned by management. - Develops and maintains collaborative relationships with operational leader colleagues, customer and external contacts. - Attends weekly team meetings.
Minimum Qualifications: - Bachelors Degree. - 4 years of airport experience. - Self-starter with ability to work with minimal guidance. - Superb customer service and collaboration skills. - Strong attention to detail with excellent organizational skills. - Excellent oral and written communications skills required. - Must be able to manage multiple priorities. - Flexible schedule; some nights and weekends required. - Ability to travel occasionally.
Language Skills: - Ability to communicate effectively in the English language. - Ability to read and interpret documents such as safety rules, operating and procedure manuals, and employee handbooks - Ability to effectively present information, including in written form, and respond to questions from passengers, managers, clients, customers, and the public. - Must also possess and utilize effective listening skills.
Preferred Experience: - Supervising: 1 year (Preferred.) - Auditing: 1 year (Preferred.) - Airline operations: 2 years (Preferred.)
Successful completion of a background check and drug screen are required for employment. (Due to the nature of the employer's business, company policy requires that candidates having criminal backgrounds will not be considered for employment.)
