Job Information
KNIGHTVEST MANAGEMENT LLC Assistant Service Manager - 77019 in Houston, Texas
The Assistant Service Manager is an integral part of keeping our residents satisfied and are responsible for day-to-day maintenance operations and general upkeep of the community. Our residents will enjoy your friendly personality as you diligently work to maintain their home and provide a beautiful place to live. We are currently looking for an experienced Assistant Service Manager to join our team at a property in Houston, TX.
*ADMINSTRATIVE/OFFICE: *
- Meet daily with the Service Manager to communicate and manage the workflow of all make readies, service repairs and special projects.
- Organize and file appropriate reports and paperwork daily.
- Manage and complete make-ready checklists and all other required maintenance documentation in a timely manner as required by the Service Manager or Community Manager.
*MAINTENANCE/SAFETY: *
- Complete all needed repairs and improvements to apartment homes prior to resident move-in by following the make-ready checklist including window blinds, Sheetrockrepair, caulk and seal all windows, sinks, toilets,baths, and touch-up paint.
- Ensure that the appearance and physical aspects of the community exceeds established standards by physically walking/inspecting the property daily, making repairs and submitting report to the Lead.
- Maintenance Supervisor must immediately notify the Community Manager of any illegal conduct by a vendor, resident or employee.
- Assists in maintaining the grounds, common areas and amenities and support cost-cutting and expense control program by fixing rather than replacing parts when possible.
- Change all locks and ensure all gates are working according to code and the property's policy.
- Assists with all preventative maintenance as well as special projects as needed.
- Accepts service requests from work order log and maintain positive customer service and can do attitude at all times.
- Perform any additional duties/tasks and meet deadlines to exceed expectations.
**Requirements:
EDUCATION/EXPERIENCE
- 6 months of related experience and training required.
- Heating, Ventilation and Air Conditioning (HVAC) Certification required.
- Certified Apartment Maintenance Technician (CAMT) is preferred, but not required.
- Strong customer service understanding, and experience preferred.
- Written and verbal skills in English and Spanish preferred.
- Experience with OneSite/Real Page and ALN online systems preferred.
- Experience using Microsoft Office applications including Word, PowerPoint, Excel and Internet Explorer preferred.
**Working Hours:Monday - Friday, some weekends, on call.
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