Easter Seals Jobs

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

I. Job Summary

This experienced position is responsible for the configuration and support of software application systems within the Finance Organization. As part of the Finance Technology team, this role provides advanced technical, analytical and consultative support delivering Finance processes across multiple technologies (e.g., Oracle, Coupa, Kyriba, Blackline, OneStream, etc.). This new hire will need to challenge existing solutions and provide technical input for Digital/vendor support.

II. Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Reviews open cases/issues and troubleshoots or assigns to other tech team members for resolution. Coordinates with vendor regarding required support by opening tickets, escalating and following up as required.

• Continuously develops advanced knowledge of assigned application(s) utilizing vendor websites, user groups and training to effectively utilize system capabilities. Consults on requested configuration changes, partnering with the team to determine best options for design decisions based on documented requirements, current configuration, and downstream impacts. Documents final specs and configures application.

• Support Financial systems including custom integrations (e.g., real-time, middleware, inbound and outbound) and develop or update existing BI/OTBI Reports in Oracle Cloud ERP

• Analyzes impact of configuration from foundational structures to extensions to downstream systems and integrations.

• Collaborate and work closely with the offshore technical and middleware teams and mentors other team members.

• Ensures data integrity and governance by supporting large/complex data imports and extracts and validating accuracy through reporting and queries. Supports the development and maintenance of integrations/file transfers.

• Provides analysis and consultation on the implementation of new software application products or new modules in existing applications.

• Provides advanced technical support for integrations, reports, extensions, and large data imports/extractions. Plans for and supports migrations, releases, upgrades and/or patches - mitigating risk/downstream impacts. Engages Digital and vendor for support as necessary.

• Executes unit, integration, and acceptance testing. May support functional team with required screen shots and system steps for testing and change management.

• Collaborate with HCM support team to manage ERP Oracle Cloud releases.

• Act as subject matter experts and as Finance functional owners for the system. Keep up to date on application functionality, training, and releases.

• Assist (after initial Tier 0/1 attempt) in resolving User “How To” questions and help to create relevant job aids/learning/communications.

• Identify business requirements and map them to the system functionality.

• Support the standardization of Finance policies, practices and processes creating a shared vision across SMEs.

• Database queries/extracts using calculations, formulas, and complex commands.

• Extensive experience evaluating requirements and specs for development, testing and deployment.

• Hands on configuration of application(s), evaluating impact and supporting releases, patches, upgrades, and enhancements.

III. Supervisory Responsibilities

• No formal supervisory responsibilities in this position.

• Provides informal assistance such as technical guidance and/or training to coworkers.

• May lead project teams and/or plan and supervise assignments of more junior employees.

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

• Education: Bachelor’s Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience.

• Experience: Five (5) years of previous experience (in addition to education requirement).

• Preferred Experience: Three (3) years of experience with Oracle Cloud ERP. The successful candidate will have prior experience across several technologies including – Oracle Cloud ERP, OneStream, Blackline, Concur, Coupa, Kyriba, OneSource.

B. Certificates, Licenses, Registrations or Other Requirements

• None required.

C. Other Knowledge, Skills or Abilities Required

• Operations/business/financial knowledge: Strong understanding of WM’s operations and service capabilities, or an ability to become a quick study, that translates this knowledge into practical and impactful features that add value to our customers without contributing to inefficiency for the business.

• Finance Technology support experience: Track record of administrative, upgrading and enhancing financial solutions.

• Collaboration : Ability to partner with stakeholders (e.g., Digital, Finance, People, Area) and other functions for the success of the Company and project focusing on the greater good of the Company, its employees and customers.

• Communication: Strong oral and written communication skills, with a proven ability to synthesize and tailor complex material into simple and easily digestible content by experts and non-experts alike, including Corporate and Area stakeholders, and potentially the Senior Leadership Team.The successful candidate will have a track record of proactively speaking up and constructive dissent, where a contrarian opinion is held.

• Dispute resolution: Ability to combine all qualities above to resolve most day-to-day disputes independently and without more senior executive support. Will need to leverage strong problem solving and troubleshooting skills with the ability to exercise

• Fact and data-driven approach: Track record of relying on facts and data to drive action, as opposed to over-relying on instinct, gut feel, experience or opinion. The successful candidate will have a track record of frequently using data, absent of sampling bias, to overcome confirmation bias thereby ensuring the right decision is ultimately made even where counter intuitive.

• Must be authorized to work in the US.

V. Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day;

• Normal setting for this job is an office/hybrid. This position is three days in the office and two days work from home.

• Must be available to work standard business hours, as well as be available to work non-standard hours in case of emergency (natural disasters, power outages, etc.) May need to attend afterhours calls with the offshore team.

Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply.

Equal Opportunity Employer: Minority/Female/Disability/Veteran