Job Information
Michigan Technological University Sr. Office Assistant in Houghton, Michigan
Sr. Office Assistant
Apply now (https://secure.dc4.pageuppeople.com/apply/1021/gateway/default.aspx?c=apply&lJobID=493833&lJobSourceTypeID=796&sLanguage=en-us) Job No: 25039
Department: College of Engineering
Work Type: Union
Location: Main Campus (Houghton, MI)
Full Time / Part Time: Full Time
Categories: Administrative/Business/Professional, Office/Clerical Support
Department: College Of Engineering
Summary
This front-line position supports the College of Engineering with excellent customer service to faculty, staff, students, and visitors. This position provides professional clerical and administrative support functions for the College of Engineering and requires the ability to work with accuracy and attention to detail while meeting deadlines in a fast-paced environment.
Responsibilities
Provide excellent customer service to a diverse population of both internal and external customers in a professional, friendly, and courteous manner, independently respond to inquiries and provide information on established programs and services
Greet customers, receive, screen, route and/or respond to telephone calls, engineering emails, and other correspondence.
Handle daily campus mail pick up and distribution. Send out UPS and FedEx packages
Order and maintain office supplies
Reallocate purchasing card and process reimbursements
Assist with special projects, events, and department functions
Process check requests, reallocations, purchase requisitions, invoices, cash deposits, banquet, and entertainment forms
Maintain email lists; ensure regular updates with personnel changes
Assist in creating publications as needed
Utilize Microsoft Office Suite and Google Suite
Coordinate and process mailings
Process student Electronic Personnel Action Forms as needed
Access reports such as Banner, Webfocus, Aspire, and Digital Measures
Serve as equipment coordinator; maintain equipment inventory utilizing ASPIRE
Apply safety-related knowledge, skills, and practices to everyday work.
Other duties as assigned
Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives.
Required Education, Certifications, Licensures
High school diploma, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.
Required Experience
One year of office/clerical experience
One year of customer service experience
Experience using personal computers and basic software packages, such as Microsoft Office Suite, Google Suite and Adobe.
Desirable Education and/or Experience
Experience using advanced features of word processing applications such as utilizing columns or tables, sorting, and mail merges
Experience using advanced features of spreadsheet/database software
Experience using Web Focus
Required Knowledge, Skills, and/or Abilities
Excellent interpersonal, customer service and oral/written communication skills.
Demonstrated ability to independently organize and prioritize in a fast-paced environment.
Demonstrated ability to use judgment when dealing with confidential information.
Demonstrated ability to meet deadlines.
Demonstrated ability to work with accuracy and attention to details.
Demonstrated ability to work effectively with frequent and multiple interruptions.
Demonstrated knowledge of proper grammar, spelling and punctuation.
Demonstrated ability to adapt to change.
Desirable Knowledge, Skills, and/or Abilities
Demonstrated ability to work independently and take the initiative to solve problems.
Demonstrated ability to work as a member of a team and contribute to the overall smooth operation of a service environment.
Demonstrated knowledge of University policies and procedures
Demonstrated ability to learn new computer skills
Demonstrated success in working with persons with a wide variety of personal characteristics and viewpoints.
Work Environment and/or Physical Demands
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually low to moderate.
Required Training and Other Conditions of Employment
Every employee at Michigan Technological University will receive the following 4 required trainings; additional training may be required by the department.
Required University Training:
Employee Safety Overview
Anti-Harassment, Discrimination, Retaliation Training
Annual Data Security Training
Annual Title IX Training
Background Check:
Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.
Other Conditions of Employment:
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of your appointment, and maintain eligibility without sponsorship throughout your appointment.
Full-Time Equivalent (FTE) % (1=100%)
1.00
FLSA Status
Non-Exempt
Appointment Term
12 months
Shift
1st Shift
Pay Rate/Salary
Contractual. External candidates will receive the minimum amount ($16.74/hr).
Title of Position Supervisor
Director of Administration
Posting Type
Internal & External
Dependent on Funding
No
Special Instructions to Applicants (if applicable)
UAW Posting: 2/14/2025 - 2/20/2025
External applicants are encouraged to apply, however internal UAW applicants are given first consideration if they apply during the internal UAW posting dates.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities.
If you require any auxiliary aids, services, or accommodations during Michigan Tech’s hiring process please notify the Human Resources office at 906-487-2280 or hr-help@mtu.edu.
Required Education, Certifications, Licensures* (minimum requirements)
Advertised: 14 Feb 2025 Eastern Standard Time
Applications close:
