Job Information
Crescent Hotels and Resorts Transportation - Valet / Driver in Horseshoe Bay, Texas
Description
Join our Transportation Team at Horseshoe Bay Resort in the beautiful hill and lake country of Texas!
*Valet / Driver is a tipped position.
Benefits
Medical, Dental, Vision Insurance
Paid vacation, paid Holidays
401k plan with employer match
Long and short-term Disability
Major Illness Insurance
Accident Insurance
Limited access to some resort amenities (Golf, etc)
Retail and dining discounts
Discounts at all Crescent Hotels & Resorts properties
The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We’re on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it’s an outdoor lover’s dream. When you work in paradise, is it still called work?
No matter your career destination, we can help you get there!
With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for?
Job Benefits
Associate housing and shuttle service
Weekly meal subsidies
Golf and Amenity Privileges*
Associate discounts
Retail and Dining at Horseshoe Bay Resort
Discounts at over 100 Crescent Hotels & Resorts properties throughout the country.
Full Time roles are eligible for the above, plus:
Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
Critical Illness and Accident plans
Associate Relief Fund
*Privileges based on occupancy and business levels
JOB OVERVIEW:
Valet/Drivers not only drive shuttles, vans, and individual vehicles on property, but are knowledgeable of the local area, Austin, and San Antonio airports. Drivers are required to assist guests with luggage and help those who need help in and out of our vehicles. Drivers must learn how to work as a team with the valet staff, and assist the front drive efforts as needed. All drivers must have extensive knowledge of the resort and be willing to run dispatch when needed.
ESSENTIAL JOB FUNCTION:
• Driving any guests or members to appropriate destinations in a safe and
professional manner.
• Maintain cleanliness of all fleet vehicles, including interior and exterior to Horseshoe Bay Resort Standards.
• Access, input and retrieve information from department computer system.
• Coordinate, track, and respond quickly to all transportation requests.
• Responsible for billing procedures and proper handling of SMS reports.
• Maintain professional composure in high stress situations in order to make last minute changes as needed.
• Maintain a constant awareness of resort amenity schedules and promotions.
MINIMUM QUALIFICATIONS:
• High school diploma or equivalent preferred.
• Current, valid driver's license and satisfactory motor vehicle report and pass drug screening; and annual renewals.
• Must be at least 21 years of age.
• Ability to lift luggage and assist Valet team.
• Must be able to speak, read, and comprehend reading materials and write English. Additional languages valuable.
• Complete knowledge of all state driving laws.
• Always follow all Resort rules and policies.
ADDITIONAL QUALIFICATIONS:
• Exceptional communication skills, detail oriented, and ability to learn in an ever changing work environment.
• Must have flexible schedule and be willing to work beyond scheduled hours if necessary.
• Multi tasking skills.
• Telephone etiquette.
• Pleasant personality.
• Neat in appearance and well groomed.
• Maintain a good driving record and knowledge of basic vehicle functions.
• Must be able to run or move quickly to provide prompt service.
• Must be able to walk and stand for majority of work schedule.
Qualifications
Behaviors
Preferred
Enthusiastic: Shows intense and eager enjoyment and interest
Team Player: Works well as a member of a group
Motivations
Preferred
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Goal Completion: Inspired to perform well by the completion of tasks
Education
Preferred
High School or better
High School or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
