Job Information
Faith in Action Steuben Program Assistant in Hornell, New York
Program Assistant needed. Full time, first shift position. Must submit to drug screen, reference check and have reliable transportation. Salary is $15.00/hr+ DOE.
Responsibilities include: Customer Service and Program Support: Provide and promote a welcoming atmosphere; Conduct preliminary assessment of caller's needs and eligibility. Intake of new care-recipients. Match care recipient needs with volunteers. Conduct/assist with volunteer orientations and complete reference checks. Assist Office Manager with program reporting requirements, e.g. recording service information, ensuring volunteer Driver's license and insurance information is current. Data entry.
Administrative Support: Assist with Faith in Action events- fundraising, volunteer training & recognition, celebrations. Promote program in community via attending health fairs, giving presentations, etc. Prepare greeting cards for volunteers/recipients/board for birthdays, get well, bereavement, etc. Maintain one week lead time for signatures, as able. Assist with designing/producing PR materials, e.g. brochures, information packets, newsletters. Assist with bulk mailings. Other tasks as assigned by Executive Director.
General: Share in office/restroom/breakroom cleaning responsibilities. Dress code: Small business casual, i.e. keep a tidy and clean appearance, dress modestly. Jeans, Khakis, T-shirts, oxford shirts, casual blouses, sneakers, flats are fine; no clothing with holes, inappropriate graphics, wrinkled, or torn. Maintain highest level of confidentiality pertaining to clients & volunteers.
Qualifications: Proficiency with Microsoft Office Professional; Customer service experience; Excellent communication skills, verbal and written; Occasional flexibility in scheduling required; Ability to quickly shift priorities; Must be able to self-direct, as well as work within a team.
