Easter Seals Jobs

Responsible for obtaining, assembling and forwarding all required documents and records for active duty , AFRC and ANG, Veteran Affairs Medical Service Coordinator, the local MEB, the IPEB, the FPEB and the IDES stakeholders in accordance with regulatory guidance. Advises service member and medical staff on PEB findings. Use tact, diplomacy, and restraint in counseling an explaining entitlements, benefits, and responsibilities to all customers. Use oral and written communication customer service principles, methods, practices and techniques analytic methods, to include using research tools and statistical analysis and, interpersonal relations practices. Use effective communicate skills both oral and in writing to motivate, train, and work effectively with a diverse workforce. Gather data from various sources, analyze data, statistical analysis, prepare statistical reports and recommendations for improvements. Apply skills fact finding, analytical, and problem solving methods and techniques. Provides guidance to all ranks of military personnel from all branches of the uniformed services, retirees, and families of those being processed through the IDES program of their rights, benefits, privileges, or obligations. Coordinates evaluation appointments; schedules follow-up appointments and appropriate referrals related to benefits. When the Service member is incapacitated or incompetent for pay purposes and unable to manage his/ her own legal affairs, the PEBLO provides guidance and assists the legal next-ofkin on the Service member's rights and benefits. Serves as a liaison between the Service members their respective commander and a multi-disciplinary team of primary care managers, other appropriate health care professionals, medical care case managers, non-medical case managers (e.g., Recovery Care Coordinators (RCC)), patient administration personnel, the Office of the s Counsel (OAC), the PEB and the Military Department Wounded Warrior Program liaison or advocate. Processes Review-in-Lieu-of (RILO) cases for assignment limitation codes as directed or required by AFPC/DPANM and in accordance with established AF guidance. Receives and responds to inquiries from beneficiaries, DoD Components, other agencies, and various interested parties. Provides guidance on activities with appropriate points of contact throughout the Military Health System (MHS), the line of the Air Force agencies, (i.e. Military Personnel Flights, Comptroller, Air Force Personnel Center (AFP), Transportation, Aeromedical Evacuation) and the Department of Veterans Affairs (i.e. Veteran s Benefits Administration [VBA] and Veterans Health Administration to best meet the member s needs for in Assists in preparing appeals, impartial medical views, rebuttals, and coordinates the counsel. Updates local program documentation, i.e., patient handouts, training documents, checklists, operating procedures, etc. Maintains and safeguards both hard copy and electronic medical information. Discloses medical information to authorized personnel in accordance with Privacy Act of 1974 and Health Insurance Portability and Accountability Act (HIPAA) guidelines. Assists in preparing appeals and rebuttals and coordinates the assignment of legal counsel Assists the medical professional staff and others members on the regulatory and procedural aspects of profiling and disability processing. Provides MEB orientation program and on the job training for assigned staff personnel as required. Tracks all assigned cases, analyzes performance against established standards. Monitors/updates in VTA or IDES the tacking tool as the case progresses through the process. Analyzes available data using various statistical analytic tools, measuring means, trends, statistical deviations, constructs diagrams, histograms, charts, etc., to convey IDES performance to IDES Stakeholders. Provides reports, briefings, training, and responds to inquiri s from leaders. Coordinates patient travel for member opting to appeal to the FPEB. Assures necessary arrangements are made for members travel on temporary duty status to and from other locations as required. Initiates actions to facilitate Emergency Family Member Travel for Very Seriously ill and Injured Service members.