Job Information
Queen's Health System Ops Mgr, Patient Accounts (Full-Time, Day Shift, 40 Hours) in Honolulu, Hawaii
RESPONSIBILITIES
I. JOB SUMMARY/RESPONSIBILITIES:
• Coordinates, monitors, and manages the daily operations of assigned area(s). Works with designated staff to ensure accurate and timely processing of billing, cashiering, and patient account functions and activities as assigned.
• Ensures functions and activities are performed in accordance with department procedures.
• Ensures operations meet quality standards and established goals, objectives, and organizational initiatives.
II. TYPICAL PHYSICAL DEMANDS:
• Essential: Standing, sitting, walking, stooping/bending, climbing stairs, walking on uneven ground, squatting, twisting body, finger dexterity, seeing, hearing, speaking, lifting, pushing/pulling and carrying usual weight of 5 pounds up to 25 pounds, reaching above, at and below shoulder level, repetitive arm/hand motions, static gripping of an object for prolonged periods, frequent gripping of an object.
• Operates various office equipment, computer, fax, telephone, printer.
III. TYPICAL WORKING CONDITIONS:
• Not substantially subjected to adverse environmental conditions.
• Exposed to heavy paper dust.
IV. MINIMUM QUALIFICATIONS:
A. EDUCATION/CERTIFICATION AND LICENSURE:
• High school diploma or equivalent.
• Two (2) years business school or college; or two (2) years experience in billing, collections, finance or financial services may substituted for the educational requirement.
B. EXPERIENCE:
• In addition to the educational requirement, four (4) years experience in an acute care hospital, preferably in admitting/registration or business services; OR four (4) years in finance or financial services experience.
• One (1) year supervisory/leadership experience.
• Experience to demonstrate knowledge of Microsoft Office applications (Outlook, Word, Excel and PowerPoint).
• Experience in registration, scheduling, third party billing, or account follow-up may be required based on area of assignment.
Equal Opportunity Employer/Disability/Vet
Queen's Health System
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