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Kuehne+Nagel IT Infrastructure Specialist in Hong Kong, Hong Kong

You will be part of our IT team.

Your Role

Main IT owner to Kuehne-Nagel Hong Kong and Macau business operations.

Your Responsibilities

•To provide technical support + troubleshooting towards the second line support.

•To work with the global infrastructure team, G China IT team as well as with external vendors on infrastructure projects.

•To monitor assigned infrastructure pro-actively, monitor performance bottlenecks + respond to system alerts/failures.

•To be responsible for the administration of local infrastructure, end-user IT environment in line with corporate guidelines / working instructions.

•To assist dealing with IT security incidents, e.g. anti-virus, intrusion / data leakage prevention etc.

•To manage Hong Kong and Macau IT assets and procurement tasks.

•To perform IT routine tasks, such as onboarding/offboarding, IT related audits, etc.

Your Skills and Experiences

  • Min 5 years (prefer 8+ years) of solid experience in similar IT positions in MNC

  • Strong hands-on technical skills on Windows OS, Office 365, Audio-video setup and printing support.

  • Experience on Azure AD and TCP/IP networking is highly preferred

  • MCSE, ITIL and other IT related trainings/certs are preferred

  • Experience on AWS, VMWare is nice to have

  • Must have good communication skills and must be a team player

  • With proven records on vendor relationship management.

  • Fast learner and a high degree of self-motivation is essential

  • Good command of both spoken and written Chinese and English, Mandarin is an advantage

  • College degree in IT or related field, prefer bachelor’s degree

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.

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