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Robert Half Administrative Assistant in Holyoke, Massachusetts

Description We are offering an opportunity for an Administrative Assistant in the education industry, specifically within a university setting. The role will be based in Holyoke, Massachusetts, 01040-1091, United States. This position offers a long-term contract employment opportunity.

Responsibilities:

• Facilitate front desk duties such as greeting students, faculty, staff, and visitors, managing phone and virtual communications, and creating a welcoming environment.

• Utilize various technological platforms to manage student information, register students for courses, schedule appointments for advisors, and other related tasks.

• Stay updated on college information, procedures, and protocols related to student service, and provide updates for marketing materials.

• Coordinate and maintain data for specific programs.

• Handle incoming mail and packages, ensuring they reach the appropriate individuals within the unit.

• Oversee the scheduling of conference rooms and ensure proper set-up for meetings and training sessions.

• Uphold strict confidentiality of all student records.

• Operate standard office machines and equipment, including photocopiers, central console telephone systems, and various digital tools.

• Represent the division at campus events and be available to work during evenings and weekends as required.

• Perform other duties as assigned by the Director of Advising Services. Requirements • Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook

• Experience in handling inbound and outbound calls

• Ability to deliver high-quality customer service

• Proficient in data entry tasks

• Capable of managing email correspondence professionally and promptly

• Experience in scheduling appointments effectively

• Excellent written and verbal communication skills

• Must be able to work independently and collaboratively within a team

• Strong organizational skills and attention to detail

• Ability to multitask and prioritize tasks efficiently

• Basic knowledge of administrative and clerical procedures

• High school diploma or equivalent required; further education or certifications in related fields are a plus.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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