Easter Seals Jobs

Description We are offering a short term contract employment opportunity for a Customer Service Representative in Hollywood, Florida. This role primarily focuses on providing excellent customer service in the autobody shop industry. As a Customer Service Representative, you will be the primary point of contact for our customers, handling inbound and outbound calls, managing appointments, and performing various administrative tasks.

Responsibilities:

• Handle inbound and outbound calls to address customer inquiries and concerns

• Schedule appointments for customers, ensuring efficient use of time and resources

• Provide exceptional customer service, ensuring customer satisfaction at all times

• Perform data entry tasks to maintain accurate and up-to-date customer records

• Use Microsoft Excel and Word to organize and manage customer information

• Greet and assist guests who visit the location, providing a welcoming environment

• Manage email correspondence with customers, responding in a timely and detail-oriented manner

• Perform order entry tasks, ensuring accuracy and efficiency

• Carry out ad-hoc administrative duties as required to support the smooth operation of the business. Requirements • Minimum of 1 year of experience as a Customer Service Representative or in a similar role.

• Proficient in answering inbound calls, with a focus on resolving customer inquiries and complaints.

• Previous experience in a call center or customer service environment is essential.

• Ability to perform data entry tasks with high accuracy and attention to detail.

• Proficient in email correspondence, ensuring timely and appropriate responses to customer queries.

• Experience in handling both inbound and outbound calls, providing exceptional customer service in each interaction.

• Proficient in Microsoft Excel and Microsoft Word, with the ability to create and manage customer databases and documents.

• Experience in order entry, ensuring all customer orders are accurately and promptly processed.

• Ability to schedule appointments, managing a complex calendar and ensuring all customer appointments are timely and well-organised. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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