Easter Seals Jobs

Description We are offering a short-term contract employment opportunity for a Customer Service Representative located in Hollister, California. This role will primarily be onsite and will involve playing a crucial role in the overall customer experience we provide. The industry this role operates in is diverse, demanding, and offers numerous opportunities for growth and learning.

Responsibilities:

• Engage in greeting and directing guests while providing a welcoming atmosphere.

• Handle the creation and scheduling of appointments to ensure smooth operations.

• Respond to customer inquiries with accurate information and prompt assistance.

• Work on administrative tasks as required, enhancing the efficiency of our operations.

• Ensure the maintenance of high-quality customer service standards at all times.

• Coordinate with food truck companies and gather quotes to enhance our service offerings.

• Utilize software such as Microsoft Outlook and Salesforce to streamline duties and enhance customer service.

• Monitor customer accounts and take appropriate actions when necessary.

• Maintain a detail oriented appearance and adhere to the business dress code.

• Adapt to varying situations and display flexibility in day-to-day responsibilities. Requirements • Minimum of 1 year of experience in a customer service role

• Demonstrated skills in customer service

• Excellent verbal and written communication skills

• Strong problem-solving abilities

• Ability to handle difficult customers with patience and professionalism

• Knowledge of customer service software, databases, and CRM tools

• Willingness to work in shifts, if required

• High school diploma or equivalent; higher degree from a recognized institution will be a plus

• Proficiency in English; multilingual skills will be an advantage

• Capable of multitasking, prioritizing, and managing time effectively

• A customer-oriented and empathetic mindset

• Ability to work in a team and build positive relationships

• Proficient in Microsoft Office Suite (Word, Excel, Outlook)

• Strong phone contact handling skills and active listening. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .