Job Information
FANUC America Corporation Robotic Field & Phone Service Engineer - Hoffman Estates, IL in Hoffman Estates, Illinois
At FANUC America Corporation we are passionate about our customers, our employees, and the work we perform. We maintain a workplace where individuals can be proud of, where talents are embraced, and results are encouraged and supported. We are looking for talented people who value integrity, informed decision-making, and collaboration. If you believe you are one of those talented people and are interested in being considered for a career at FANUC America Corporation, we invite you to apply today! FANUC America Corporation provides the most complete range of industry-leading robotics, CNC, and motion control systems, and ROBODRILL machining centers. Our innovative technologies and proven expertise help manufacturers in the Americas to be more efficient, reliable, and profitable. We are currently searching for a motivated Field Service Engineer. The Engineer will provide FANUC America customers with onsite repair, troubleshooting, programming or maintenance services for FANUC robots and related system peripheral equipment. The Engineer will work at one of our service centers or remote home office to coordinate activities and provide hotline phone support in between scheduled service calls. The Engineer must be able to travel to a customer site when scheduled or at a moment’s notice to perform troubleshooting and repair functions on our robots and provide a service report at completion. Primary responsibilities will include:
Troubleshoot, repair, and maintain FANUC Robots and controllers, electrical control devices, and peripheral equipment
Discuss, diagnose, document, and repair robot operational and process problems as reported by the customer or internal service hotline
Provide daily reports to the Service Supervisor to update status and availability
Complete and provide a Field Service report for each assignment to the customer and FANUC Headquarters
Willingness to travel on a scheduled or moment’s notice, on average 3-4 nights weekly to customer sites Ideal candidate will have the following experience, skills and education:
High School diploma or GED required
Associate's degree in a related technical field, or equivalent technical education, or relevant experience preferred
Minimum of three years of experience working in robotics, automation, or manufacturing environment preferred
Must have or be able to obtain a valid driver’s license
Must be able to drive throughout the organizations service area for business as required
Mechanical, electrical, and pneumatic troubleshooting experience
Ability to read and interpret electrical, mechanical, and pneumatic prints and related technical documentation
Knowledge of FANUC robots, controllers, and peripheral equipment preferred
Experience with FANUC application software and programming preferred
Ability to lift up to 75 lbs
Ability to do work in various industrial environments
Travel within a respective region by auto/or air for at least 5 hours at a time; air travel as needed We offer market competitive pay and benefits programs, as well as opportunities for advancement, knowledge and skill development, and recognition of individual achievements. In addition, we offer the following benefits to our employees:
Medical, Dental & Vision Insurance
401(k) Retirement Program
Life Insurance
Short-Term & Long-Term Disability Plans
Tuition Reimbursement
Wellness Program
Flexible Spending Accounts
Employee Assistance Program
Flexible Benefit Dollars
Generous Holiday & Vacation Program Sponsorship will not be considered for this position. Equal Opportunity Employer, including disabled and veterans. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled