Job Information
Compass Group, North America Food and Beverage Manager at NOW Arena in Hoffman Estates, Illinois
Levy Sector
LOCATION: The Now Arena is a multi-purpose arena in Hoffman Estates, Illinois, near land which formerly contained the Poplar Creek Music Theater. Since 2016, the arena has been home to the Windy City Bulls, the Chicago Bulls' affiliate in the NBA G League. The arena comfortably seats 10,543 guests.
Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Job Summary
Elevate your career by managing exceptional concessions and banquet experiences at NOW Arena! You will oversee banquet and concessions operations, ensuring the highest quality service for our guests. Your leadership will drive the seamless execution of events, making every occasion memorable ensuring a top-tier guest experience with every event!
Detailed Responsibilities
Daily Tasks: Banquets
Coordinate event details with clients and internal teams
Manage the setup and breakdown of banquet events
Ensure compliance with health and safety regulations
Maintain inventory and order necessary supplies
Supervise and schedule banquet staff
Handle customer complaints and resolve issues promptly
Daily Tasks: Concessions
Coordinate daily operations of concessions
Manage scheduling and performance of concessions staff
Monitor sales and adjust inventory as needed
Ensure cleanliness and compliance with health standards
Address customer inquiries and resolve issues
Prepare reports on sales and inventory
Overarching Tasks:
Develop and implement strategies to enhance guest satisfaction
Optimize operational efficiency through staff training and process improvements
Collaborate with other departments to ensure seamless event execution
Maintain relationships with vendors to ensure timely supply deliveries
Other duties as assigned
Job Requirements
3+ years of experience in a food and beverage operational position, preferably with banquet managment experience.
High level of computer literacy
Passion for hospitality, food, and retail
Excellent interpersonal and stakeholder management skills
Curious about Life at Levy? Check it out: Levy Culture (http://www.levyrestaurants.com/our-culture/)
Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off Plan
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Levy maintains a drug-free workplace.
Req ID: 1341032
Levy Sector
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VIKKI FRITZSCHING
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Compass Group, North America
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