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Blue Cross Blue Shield of Massachusetts Sr. Coding Quality Auditor & Educator - Certified Risk Coder (CRC) in Hingham, Massachusetts

Ready to help us transform healthcare? Bring your true colors to blue.

This position is eligible in the following personas: E-Worker, Mobile and Resident

The Risk Adjustment Senior Coding Quality Auditor & Educator provides education and training for the Risk Adjustment Coding team to ensure coding and clinical documentation accuracy and consistency. Collaborating with the Manager of Risk Adjustment Operations, this position will also develop, evaluate and administer a Quality Review Program by auditing medical records reviewed by the coding team and/or vendors providing coding support to BCBSMA against quality standards, identifying both team or individual educational needs, and delivery of relevant training.

The Risk Adjustment Senior Coding Quality Auditor & Educator will utilize analytics to identify and target providers for Risk Adjustment training and documentation/coding resources. Ultimately, the Risk Adjustment Senior Coding Quality Auditor & Educator will provide feedback to coders via webinar, teleconference, or in-person training.

Your Day to Day:

  • Develop and administer an ongoing Quality Review Program that seeks to ensure all coders are meeting a 95% accuracy rate while adhering to acceptable coding practices as defined by the ICD-10 CM Official Coding Guidelines.

  • Successfully perform consistent coding quality reviews to validate correct coding of both the Risk Adjustment Coding Team as well as vendors providing coding support to BCBSMA.

  • Develop and conduct ongoing coding training to include but not limited to ICD-10-CM and Medicare Risk Adjustment coding to new associates and existing staff.

  • Develop and maintain coding reference tools for the Risk Adjustment Coding Team.

  • Work collaboratively with the risk adjustment analysts to prepare, compile, trend and communicate QA results to identify opportunities for performance improvement and further education.

  • Provide feedback to coding staff and Risk Adjustment Management on audit results and provide follow up training on the coding areas requiring improvement.

  • Serve as subject matter expert for Medicare and Commercial RADV audits.

  • Attend continuing education classes to maintain coding proficiency and certification requirements.

  • Provide assistance with production coding as workload permits.

  • Participate in special projects as needed.

What You Bring:

  • Completed High School Diploma or GED

  • Minimum 5+ years of Coding and Risk Adjustment Audit experience

  • Extensive knowledge of ICD-10-CM coding guideline

  • AAPC, Certified Professional Coder (CPC), Certified Risk Coder (CRC)

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties.

#LI-REMOTE

Minimum Education Requirements:

High school degree or equivalent required unless otherwise noted above

LocationHinghamTime TypeFull time

Salary Range: $89,910.00 - $109,890.00

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that the confidence gap (https://www.theatlantic.com/magazine/archive/2014/05/the-confidence-gap/359815/) and imposter syndrome (https://www.braintreepayments.com/blog/overcoming-imposter-syndrome/) can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture (https://careers.bluecrossma.org/us/en/culturepage) page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community (https://careers.bluecrossma.org/us/en/jointalentcommunity?applyType=JTC) to stay “in the know” on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work (https://careers.bluecrossma.org/us/en/how-we-work) " Page.

Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power , Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.

Our Commitment to You

We are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance.

Blue Cross Blue Shield of Massachusetts is an Equal Employment / Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.

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