Easter Seals Jobs

Job Description

A leading innovator in the semiconductor industry, is looking for a Service Manager who is dedicated to delivering cutting-edge solutions to their clients, is dynamic and familiar working in an uncertain environment and who can elevate operations and process efficiencies.

This position is a great fit for someone wanting to join a quickly-growing global team where growth and performance is rewarded and encouraged. This position has great benefits that include medical, dental and vision as well as supplemental benefits like tuition reimbursement and long term incentives for all employees.

Day to Day:

 - Manage a team of 20-30 Field Service Engineers, focusing on improving efficiencies, customer service, and process optimization.

 - Generate financial quotes, budgets, and collaborate with technical teams to understand data for business forecasts.

 - Regularly problem solve with service teams and clients and clearly communicate expectations in unclear situations.

 - Engage in daily and weekly interactions with customers, addressing issues and ensuring high satisfaction

 - Proactively address roadblocks and delays with the team, ensuring timely resolution and minimizing inefficiencies.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Must Haves:

 - Bachelor's degree in Engineering, Operations Management, or equivalent military/industry experience.

 - 3+ years of proven experience in a service management role within the semiconductor industry.

• Ability to work flexible hours, including weekends, to meet operational demands - Previous experience in a leadership role at a growing company null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.