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Hershey Entertainment & Resorts Merchandise Team Lead in Hershey, Pennsylvania

Giant Center is a 10,500-seat multi-purpose arena, and hosts an impressive line-up of star-studded performances and events. Action-packed Hershey Bears hockey games, thrilling live entertainment, and one-of-a-kind events are a day in the life of our Hersheypark Entertainment Complex team members at Hersheypark, Giant Center, Hersheypark Stadium, or Hershey Theatre

The Merch Seller will be assigned to and responsible for a point of sale in the GIANT Center where artist merchandise is sold. Prior to the event the Merch Seller will be responsible for assisting with inventory and preparing the stand display. After the event, the seller is responsible for closing out, which includes a final count on the remaining merchandise that is returned.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

  • Inventory all items by physically counting prior to the start of the event and again at the end of the show*

  • Prepare the stand display before the event begins so that fans can view what is for sale*

  • Maintain cleanliness and organization of the stand throughout the duration of the event*

  • Ensure an excellent experience for each fan by providing prompt and thorough customer service*

  • Handle guest credit/debit cards and other applicable transactions properly*

  • Assist fans with their purchases by sharing merchandise information such as pricing and sizing*

  • Perform other duties as assigned

Qualifications:

  • Must be at least 18 years old

  • Completion of High School or GED

Knowledge, Skills, and Abilities:

  • Ability to work in a fast-paced, often loud, but exciting environment

  • Must have attention to detail and accuracy in inventory management

  • Strong organizational skills for maintaining merchandise displays

  • Ability to work collaboratively within a team

Job Demands:

  • Ability to work up to 12 hours per shift

  • Must be able to stand for extended periods

  • Physical capability to lift up to 30 lbs using safe lifting practices

  • Walking Constant (>67%)

  • Standing Constant (>67%)

  • Reaching Overhead Frequent (34-66%)

  • Reaching Forward Constant (>67%)

  • Lifting Frequent (34-66%) 30 lbs maximum weight of items lifted

  • Pushing Frequent (34-66%) 

  • Pulling Frequent (34-66%)

  • Climbing Ladders Occasional (<33%)

  • This job regularly requires verbal communication of detailed information to others either by phone or in person.

  • This job regularly requires verbal communication of detailed information to others either by phone or in person.

  • The position is subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

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