Job Information
U-Haul Repair Dispatch Manager in Herndon, Virginia
Location:
14040 Park Center Rd, Herndon, Virginia 20171 United States of America
Ready to rev up your career? If you are an excellent communicator with a knack for management, consider joining the U-Haul Team as a Repair Dispatch Manager. In this role you will be responsible for keeping U-Haul equipment in the best shape possible, coordinating maintenance and repair initiatives to support repair shops, centers and vendors in your area. Whether you are looking for your first job in the industry or have vehicle repair-experience already, U-Haul is the place for you! We have the largest fleet of trucks and trailers in the industry, and we need a first-class team to keep them maintained for our customers. We add to our fleet each year, ensuring that you are always working on the latest new equipment. As a U-Haul Repair Dispatch Manager, you will use U-Haul Company's proprietary technology to assess and care for field vehicles. U-Haul provides the support and tools you will need to succeed and grow, so if you want a job with endless opportunities for career growth, apply today! Our motto is " Hire Fast, Pay Fast. " You can start today and get paid today! Schedule a hands-on working interview and get paid for it. We also offer a $100 hiring bonus!Repair Dispatch Manager Primary Responsibilities:
Liaise among marketing companies, centers, repair shops, vendors and occasionally customers.
Route and schedule mobile repair technicians to complete needed repairs.
Monitor equipment in the field to strategically plan maintenance.
Oversee transfer drivers.
Work closely with Roadside Assistance Team members.
Organize maintenance campaigns and initiatives.
Prospect and maintain relationships with service providers
Review and audit repair records.
Monitor outside garages for quality of work performed on U-Haul rental equipment.
Team Members are expected to willingly lend assistance in additional areas as necessary, following the directives and guidance of their supervisor.
Oversee the daily operations of the repair department, ensuring timely and efficient service.
Coordinate repair schedules and dispatch technicians to locations based on priority and availability.
Monitor repair progress and communicate updates to management and customers as needed.
Maintain strong relationships with external vendors and suppliers to ensure quality service and timely parts delivery.
Develop and implement processes to improve efficiency and reduce downtime for U-Haul vehicles.
Ensure compliance with safety regulations and company policies in all repair operations.
Train, mentor, and evaluate team members to promote professional growth and maintain high performance standards.
Analyze repair data and reports to identify trends and implement corrective actions as necessary.
Collaborate with other departments to enhance overall operational efficiency.
Dispatch Manager minimum qualifications:
Ability to work on call
General mechanical knowledge
Multi-unit-style management experience
Communicate professionally and eager to collaborate with others.
Proficient computer skills (especially Microsoft Office)
Reasonable and predictable attendance
High school diploma or equivalent; degree in automotive technology or related field preferred.
Minimum of 3 years of experience in automotive repair, with at least 1 year in a supervisory or management role.
Strong understanding of vehicle maintenance and repair processes.
Excellent organizational and multitasking skills, with the ability to thrive in a fast-paced environment.
Proficient in using repair management software and Microsoft Office Suite.
Strong communication and interpersonal skills, with the ability to work effectively with a diverse team.
Valid driver's license and a good driving record.
Willing to work all federal holidays except Christmas day.
Perks of joining the U-Haul Team: Get your career moving with a Company that empowers team members to be the healthiest version of themselves! We provide robust wellness benefits, events and resources to help team members become the happiest and healthiest they can be. We offer a Technician Training Program that encompasses both Ford and GMC training classes, as well as a Tool-Purchase Program. U-Haul Offers:
Paid holidays, vacation, and sick days, if eligible
Career stability
Gym Reimbursement Program, if eligible
Opportunities for advancement
Valuable on-the-job training
Complete Benefit Plan, if eligible
RRSP payroll deduction plan
Deferred profit-sharing plan, if eligible
You Matter Program (EAP)
Mindset App Program
Wellness Programs
Discounts on Apple products, Dell computers, hotels, and more
Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs. assisted or unassisted. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
