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Citigroup Workforce Management Strategy Lead Analyst - C13 - HEREDIA in Heredia, Costa Rica

This role will report directly to the Strategy, Governance & Value Realization lead for Enterprise Workforce Management. Enterprise Workforce

Management is part of the Human Resources - Workforce Intelligence and Talent Acquisition Organization.

The Strategy Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

  • Lead projects across their lifecycle: identifying and structuring the problem, analyzing root causes, developing solutions, communicating project results, and obtaining buy-in for change.

  • Manage all aspects of client service, including planning, prioritizing and organizing projects.

  • Develop and strengthen relationships with executives across the business.

  • Identify opportunities to add value beyond the scope of formal projects.

  • Contribute to continuous team improvement and management, e.g., provide leadership in recruiting, coach junior staff, etc.

  • Efficiently solve complex, ambiguous problems/situations.

  • Multi-tasks productively and reliably, while managing conflicting priorities.

  • Performs other duties and functions as assigned.

  • Has the ability to operate with a limited level of direct supervision.

  • Can exercise independence of judgement and autonomy.

  • Acts as SME to senior stakeholders and /or other team members.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 6-10 years experience in financial services.

  • Strategy consulting experience (helpful)

  • Ability to problem solve, sound business judgment, and demonstrated result orientation.

  • Outstanding analytical and quantitative capabilities.

  • Creativity and independent thinking;

  • Consistently demonstrates clear and concise written and verbal communication

  • Collaborative work style; effectively interacts with partners across organizational boundaries/hierarchies.

  • Leadership presence; commands respect and will earn trust of senior leaders.

  • Highly motivated and with enthusiasm to master the business.

  • Highly proficient in MS Powerpoint and Excel.

Education:

  • Bachelor’s/University degree or equivalent experience, potentially Masters degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

  • Fluent english (must)

  • Excel advanced

  • Experience in Workforce Management strategies .

  • Leadership skills

  • Knowledge in HR, Risk and Control, Governance, PM, Benchmarking (desirable)


Job Family Group:

Business Strategy, Management & Administration


Job Family:

Strategy & Development


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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