Job Information
Flowserve Corporation Field Service Technician in Henderson, Australia
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.
Company Overview:
If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
Role Summary:
The Field Service Technician (FST) plays a critical role in installing, commissioning, monitoring, troubleshooting, and repairing Flowserve’s pumps, seals, and other equipment across various industries, including oil and gas, chemical, nuclear, coal, and wastewater. This role requires providing real-time technical support, recommending repairs, upgrades, and equipment replacements, and implementing solutions at customer sites. Representing Flowserve as the face of the company, the FST ensures exceptional customer service and contributes to the long-term success of our products and services.
Responsibilities:
Provide on-site service support in response to customer requests.
Diagnose and resolve mechanical issues promptly and efficiently.
Work collaboratively with customer personnel and lead work crews when required.
Oversee the full repair process, including disassembly, cleaning, inspection, repair, and reassembly.
Ensure timely and successful installation of equipment, conducting performance assessments during and after start-up.
Monitor and maintain the performance of Flowserve equipment to ensure operational efficiency.
Train customers on the correct operation and maintenance of Flowserve products.
Collaborate effectively with internal teams such as repair centers, customer service, and sales engineering.
Maintain accurate documentation, including daily reports, job records, and time/materials tracking.
Communicate and uphold Flowserve’s commitment to ethics, safety, and quality standards.
Perform other duties as assigned.
Requirements:
Strong knowledge of industrial applications and operations involving pumps, valves, seals, actuators, and mechanical equipment.
Experience in installing mechanical equipment and repairing pump systems.
Skilled in installing mechanical seals and replacing seal faces, gaskets, and O-rings.
Ability to read and interpret blueprints, engineering drawings, and schematics accurately.
Proficiency in Microsoft Outlook, Word, and Excel.
Valid driver’s license with a clean driving record.
Availability to travel globally and work extended hours, including overtime, as required.
Physically capable of frequent lifting (up to 50 lbs/25kg), climbing ladders, and accessing equipment in diverse environments year-round.
Self-motivated with the ability to work independently with minimal supervision.
Must possess a local trade qualification or its equivalent.
Preferred Experience / Skills:
Professional certifications relevant to the field.
Proven ability to work collaboratively with diverse teams in unfamiliar settings.
Excellent organizational and communication skills.
Req ID : R-12296
Job Family Group : Operations
Job Family : OP Field Service
EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve.com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.
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