Easter Seals Jobs

At Helena Motors we?ve established a reputation of honesty, integrity, and outstanding customer service. With the hottest products on the market and as the fastest growing dealership in the region, we?re adding a Service Business Development Specialist to help expand our market and maintain our extremely loyal customer base. The successful candidate will be driven to be a top producer and required to maintain daily activities. These activities include but are not limited to generating service appointments from incoming/outgoing phone calls, email, social media and mail. Phone etiquette, email skills, a confident personality and demonstrated customer relations skills are a must. Our Service Business Development Specialists earn above average income and enjoy the benefits of working with a successful progressive dealership. Top producers qualify for base hourly salary, daily bonuses, performance bonuses, paid vacation and holidays, medical benefits, retirement income and more! Job Responsibilities: - Receiving, processing, verifying, and distributing information from both inbound and outbound calls, include internet leads, and providing general information - Handle all customer inquiries with a focus on 100% customer satisfaction - Receive inbound calls set appointment dates and time from the prospect customer - Project a friendly and helpful demeanor while answering questions and inquiries from the customer and providing general or related vehicle service information - Maintain and communicate exceptional product knowledge to our customers. - Gather and track all customer data as directed; accurately enter into BDC database - Be self-driven with the ability to work in close proximity with other Service BDC Representatives in a team-based environment - Facilitate timely follow up on all internet leads as directed by management and/or procedures - 85 percent of your day is phone related activities and 15 percent is other duties and or assigned by management Skills & Qualifications - Exceptional interpersonal and communication skills - Multitasking abilities - Attention to detail - Problem solving skills - Energetic and motivated personality - Excellent organization skills - Ability to handle customer inquiries and escalations professionally - Goal oriented - Working knowledge of Word, Excel, Outlook - Any knowledge of vehicles is a bonus but not required Starting Wage: from $18/hour (depending on experience) Benefits: - Health insurance - Paid time off - Dental insurance - Vision insurance - Life insurance - 401(k) with matching - Employee discount - Health savings account Apply: www.helenamotors.com/careers We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.