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NORTHWESTERN ENERGY Application Administrator in HELENA, Montana

Location open to South Dakota and Montana service locations: Billings, Bozeman, Butte, Great Falls, Helena or Missoula

QUALIFICATIONS:

  • Bachelor's Degree from four-year accredited college with some related experience preferred or an equivalent combination of education and experience may be considered
  • Understanding of concepts and techniques related to application administration, application support, automation and integration
  • Understanding of network, security architecture and virtual architecture, including virtual delivery of applications
  • Ability to work in a team environment and adapt to changing responsibilities and priorities
  • Experience with: Application implementations and upgrades, Application administration and automation, PowerShell, SSL/TLS bindings certificate management, IIS / .NET administration, Windows administration, Application monitoring, Microsoft 365 Power Platform and Dynamics365
  • Strong sense of responsibility and ownership, driving a project from inception to completion
  • Affinity for solving problems and diving deep into the details
  • Strong written/oral communication and documentation skills
  • Knowledge of DevOps fundamentals
  • Ability to do some travel (up to 15% of time) and extended hours may be required
  • Ability to pass a drug test and a background check
  • Enterprise Service Bus middleware administration, Linux system administration and Robotic Process Automation experience a plus

DUTIES INCLUDE:

  • Partner with stakeholders to identify problems and develop requirements for solutions
  • Design, install, configure, administer, enhance and support COTS applications
  • Administer and maintain the Microsoft Dynamics 365 platform, including user management, security roles and access controls
  • Manage and configure Power Platform tools, such as Power Apps, Power Automate and Power BI, to meet business requirements
  • Ensure the stability, performance and availability of Dynamics 365 applications and related integrations
  • Monitor system usage, performance metrics and logs to identify and address potential issues proactively
  • Support upgrades, updates and patches to Dynamics 365 and Power Platform environments
  • Customize Dynamics 365 modules to align with organizational needs, including creating fields, entities and views
  • Provide first-line technical support to end-users, troubleshooting and resolving issues promptly
  • Document system configurations, processes and changes for future reference and auditing purposes
  • Monitor system updates and new features released by Microsoft to identify opportunities for enhancement
  • Demonstrate strong analytical skills to evaluate/troubleshoot complex issues
  • Effectively and efficiently organize, plan, execute and coordinate multiple work assignments to meet project milestones or established completion dates
  • Adhere to company safety standards and the Code of Business Conduct & Ethics
  • Ensure all actions are consistent with NorthWestern Energy's values, mission, and strategic business objectives
  • Demonstrate adherence to company safety and security standards

Full-time position.

$54,000 - $115,000 annually, depending on experience. Benefits include: 401K with company match up to 4% and non-elective contribution up to 7%; healthcare and wellbeing programs, including dental and vision; Health Savings Account (HSA); healthcare and dependent care flexible spending account (FSA); Employee Assistance Programs; Life Insurance; paid time off starting on your first day, plus 11 paid holidays.

Open until filled.

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