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Senior Assistant Caseworker-Office Support

The Utah Division of Child & Family Services (DCFS) Heber office is seeking a highly motivated individual with professional work experience in an office setting to fill their *Senior Assistant Caseworker,Office Support *position. Become part of a team of professionals working together to keep children safe and strengthen families in our communities!

A Senior Assistant Caseworker,Office Support,is a clerical position and serves as a resource to the professional child welfare social work staff by providing direct client services including: taking notes and minutes and distributing minutes from Staff meetings and Team meetings; answering phones; greeting visitors and clients; completing Clear Search requests for caseworkers; helping to supervising visits; and transporting youth. They also perform the following tasks:

Principal Duties 

• Greet and assist walk-in clients.
• Preparing letters and/or documentation for courts and/or clients.
• Receive incoming telephone calls and directs them to the appropriate staff member.
• Mailing certified mail to clients or sheriff; tracking in SAFE case system. 
• Creating,maintaining,scanning,and/or archiving files,reports,etc.
• Retrieving files for workers,AGs,supervisors,and audits.
• Assisting with 24-hour notifications and priors.
• Maintaining the upkeep of office equipment.
• Taking and transcribing minutes at meetings.
• Assisting with completing Medicaid applications.
• Responsible for processing payments,managing financial transactions and handling other related financial tasks as assigned.
• Transportation of clients and children. 
• Supervise and monitor visits
• Other duties as assigned

The Ideal Candidate

• Has professional work experience worki ng in an office setting.
• Is adept at dealing with people in a manner which shows sensitivity,tact,and professionalism.
• Maintains strict confidentiality.
• Is skilled in using Microsoft Word,Excel,Google applications and Adobe Pro to create and prepare documents.
• Communicates effectively,clearly,and concisely verbally and in writing.
• Has great public relation skills.
• Gives attention to small details for accuracy of information provided.

Preferences

Preference may be given to applicants: 

• With previous and/or current experience working for the Utah Division of Child & Family Services (DCFS).
• Has worked with the State's social welfare database system,SAFE
• Adobe Pro experience.

Why You Should Join Our Team

Become an integral part of a Utah Division working together to keep children safe and strengthen families in our communities. Experience a sense of achievement for a job well done and enjoy work life balance! We offer great health benefits and retirement plans,generous paid time off,and a balanced work schedule to afford quality time spent with your family. Click here to see what makes working for the State of Utah awesome: 

Compensation & Benefits

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  The Division

The goal of Utah Division of Child and Family Services (DCFS) is to have communities where children grow up safe from abuse,neglect and dependency,where adults are protected from domestic violence,and where parents can be strengthened in their capacity to keep their family safe.  For more information about DCFS 

click here.