Job Information
WASATCH COUNTY Motor Vehicle Clerk in HEBER CITY, Utah
Operate computer terminal as needed to update plate and title records, correctly identify registered owner to make changes to records such as name change, contact information, and address changes. Conducts file searches on registrations and titles for financial institutions and law enforcement agencies when requested.
Process transactions at a point of sale system, give correct change and receipts and close cash drawer at end of shift.
Issue license plates, permits, registrations, decals, title certificates, etc. for passenger vehicles, trucks, trailers, motorcycles, snowmobiles, watercrafts, and other recreational vehicles.
Processes release of impounded vehicles, verifying identity of registered owner, collecting associated fees and paperwork needed for the release.
Process a variety of types of title transactions (i.e. new titles, transfer out of state titles, repossession titles, branded titles, transfer of ownership, and change of lienholder)
Collect sales tax as needed
Examine documents to verify applicability, legibility, completeness, accuracy, and/or consistency of information from one document to another for completion of above-mentioned processes.
Answers incoming phone calls for customer's questions regarding registration fees, processes, forms, and other customer service related questions.
Receive, research, and respond to incoming questions or complaints from customers, financial institutions, and dealers; provide information, explain policy and procedures, and/or facilitate a resolution.
Receive, log, and file title paperwork mailed to office for out of state dealer transactions. Write and/or call dealer, financial institution, and/or customer to request missing documentation, signatures or clarification/ corrections if necessary to complete the processing of the title.
Assist with office inventory ensuring workstations are equipped with necessary materials for day-to-day operations.
