Job Information
Tiburcio Vasquez Health Center Medical Assistant Trainer - MA Certificate Required in Hayward, California
Under the direct supervision of the Associate Director of Clinical Services, the MA Trainer performs a variety of tasks to ensure TVHC’s Medical Assistants are properly crossed-trained in all clinical departments. The MA Trainer performs full Medical Assistant responsibilities as part of the training process of new hires and provides one on one training to Medical Assistants for all competencies, including patient care responsibilities, lab, vaccine administration, infection prevention, and promotes TVHC’s Service Excellence Standards. The Medical Assistant trainer collaborates with clinic leadership to ensure TVHC Medical Assistants are fully trained and up to date with all job requirements across all of our locations.
About Us: Tiburcio Vasquez Health Center is a non-profit community health center that is dedicated to promoting the health and well-being of our community by providing accessible, high-quality care by integrating primary care, dental care, WIC support, mental health counseling, community health education, and more.
This is a full-time position working 40 hours per week, typically Monday through Friday with periodic Saturday hours.
Compensation: $26.86 - $28.88 per hour, depending on experience. This salary range includes a differential for training duties.
TVHC offers compensation ranges that are determined by a thorough market-based analysis and are fully disclosed in accordance with California law. The pay for a selected candidate is determined by a variety of factors to ensure fair and equitable compensation. These factors include the candidate's experience, education, skills, training, licensure, certifications, and the specific scope of the role. We are committed to providing a competitive compensation package that extends beyond base salary, designed to support the health, wealth, and career development of our employees.
Responsibilities:
Trains all new and current Medical Assistants with clinical competencies that includes Competencies, CLIA/Lab, vaccines, and system usage.
Performs all Medical Assistant job responsibilities utilizing best practice standards and complies with service excellence
Support new Medical Assistants in registering with EZIZ, CAIR Registry, Epic system, and any other system needed.
Monitor compliance to ensure all are up to date.
Partner with leadership to support clinical workflows, new product and equipment implementations,
Assists with quality control, quality assurance, safety, and infection control practices to assure compliance with internal and external regulations.
Provides mentoring, assessment and feedback regarding performance as part of the educational process.
Stays up-to-date with evidence-based best practices in the Medical Assistant industry.
Serve as Epic “superusers” with EHR training for staff. Provides orientation, ongoing individual support, and refreshers for all clinical staff in partnership with IT. Assists in the design and training of EHR workflows.
Acts as resource person for clinical staff to answer questions, coach and assess current staff in the performance of their job duties.
Creates new hire orientation schedules in collaboration with site leadership.
Provides back-up to clinical staff as necessary.
Fosters the development of professionalism and teamwork competencies within the workplace.
Other tasks assigned by direct supervisor.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and expectations required of the position.
Requirements
Medical Assistant certificate required.
BLS Certification required.
Must have at least three (3) years of recent clinical experience in a clinic setting required.
Experience in training or providing education required.
Experience with creating training material required.
Proficient with clinical competencies in each specialty, adult medicine, family medicine, women’s health, and pediatrics.
Bilingual English/Spanish preferred.
Qualifications:
Strong communication and interpersonal skills.
Able to relate appropriately to, communicate effectively with, and develop trusting relationships with diverse patient population and with staff.
Promote team building, excellent customer service, and staff engagement.
Ability to travel to varies locations as required by supervisor.
Benefits
We offer excellent benefits including: medical (100% paid co-payments, premiums, etc.), dental, vision (including dependent and domestic partner coverage), generous paid leave benefits including holidays, Flexible Spending Accounts, retirement plans with an Employer match, tuition reimbursement, monthly treats, pet insurance, and more.
