Job Information
Randstad US customer service representative in hauppauge, New York
customer service representative.
hauppauge , new york
posted november 22, 2024
job details
summary
$58,000 - $60,000 per year
permanent
no requirements
category office and administrative support occupations
referenceAB_4664967
job details
A packaging company in Hauppauge, NY is looking for a Customer Service Representative to join their team! This person will play a crucial role in ensuring that our customers receive top-notch support and assistance. You will be responsible for creating a positive and supportive work environment where every team member can thrive and contribute to success. This is a full time permanent opportunity with a starting salary of $58K. Please email your resume to lauren.bash@randstadusa.com to be considered.
salary: $58,000 - $60,000 per year
shift: First
work hours: 8 AM - 5 PM
education: No Degree Required
Responsibilities
Provides guidance and support to team members, continuously improves processes all while leading by example
Sets clear performance objectives and provides regular feedback and coaching
Develop and maintain customer service policies and procedures
Handles escalated customer inquiries, complaints, or sensitive issues ensuring timely resolution and customer satisfaction
Works closely with cross-functional teams to monitor order updates or quality issues
Coordinates training for new team members & provides ongoing training and development to enhance team performance
Skills
Customer Relationship Management
Customer support
Call Center Support
Follow-up
Typing Skills
Basic Computer Skills
Customer Relations
Client Service
CUSTOMER ORDERS/SALES
Qualifications
Years of experience: 2 years
Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
get in touch
we are here to help you with your questions.
LB
lauren bash
+1 631 427 1096 (tel:+1 631 427 1096)
lauren.bash@randstadusa.com
Randstad US
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