Job Information
Gold Care Homes Receptionist in Hatfield Peverel, United Kingdom
About Our Home:
Tucked away near Hatfield Peverel, Peverel Green Care Home is a serene oasis where up to 60 cherished elders find more than just care—they discover a vibrant community. Whether it's the gentle hum of arts & crafts sessions, the rhythmic beats of dance classes, or the tranquil views from private terraces, Peverel Green seamlessly blends personalized care with a rich tapestry of experiences. From the lush gardens to the cozy lounges, every corner whispers a promise: at Peverel Green every day is a journey of joy, connection, and heart-warming memories. Welcome to a place where every resident is family.
PLEASE ENSURE YOU CAN DRIVE OR HAVE MEANS OF COMMUTING TO CM3 2JL
Duties and Responsibilities:
To act as first point of contact to the Home by answering the phone and operating a small telephone switchboard – receiving and transferring calls, recording and passing on accurate messages where necessary.
To deal with queries from the public and customers
To monitor visitor access and maintain security awareness
To provide general administrative and clerical support
Receive and greet visitors and members of the public and respond to their enquiries, and escort them to their meetings etc.
Receive deliveries and arrange for their distribution.
Typing of documents including letters, minutes, charts, notices etc
Keeping the reception area tidy and its notice boards up to date.
Book transport as required.
Dealing with post and distributing to relevant departments, people.
Setting up meeting facilities
Arranging for catering for meetings and daily office use
Undertake all pre-employment checks (references, DBS, etc.) and proactively supporting the on-boarding process.
Maintaining employees file records up-to-date by updating changes in employee detail or status in a timely manner.
Arrange meetings, process confidential reports and documents, filing electronic and hard copy, tracking deadlines and taking action as required
Additional administration duties may be requested from different departments
Requirements
At least one year's experience of switchboard/receptionist duties.
The ability to remain calm, helpful and courteous whilst providing professional services to callers, visitors, residents and fellow work colleagues.
Good Time Management
Excellent communication skills with the ability to communicate at all levels and with a pleasant telephone manner
An organized approach and good attention to detail
Good IT skills including Excel, Word, Outlook and PowerPoint
What we offer:
Up to £12 per hour
ESAS – Salary Advance
Employee Assistance Programme
Perkbox
Employee of the Month
Long term service awards
Blue Light Card
Professional Development
Refer a Friend
If this sounds appealing to you and you believe you would enjoy working with us to make a difference in people's lives, please apply.
