Easter Seals Jobs

Description

Come be an Employee-Owner of one of the nation’s largest producers of metal roofing and siding! We sell, manufacture, build, and distribute metal building components and packages. Since 1988 we’ve grown to over 13 locations nationwide. We make raving fans of our customers with our “right, on time, every time” commitment.So, who are we looking for? People who “Own It” – Commitment to the customer, the company, and each other:You are customer-focused with an eye for detail.You are reliable.People who “Can Do” – Our Attitude:You are an innovative thinker pursuing continuous improvement.You embrace teamwork.You want to positively make an impact and open to change. People who “Act in Love” – Treats others with humility, respect, kindness, honesty, patience, and self-control.You enjoy giving back to your community. We take great pride in the communities we live in, so we give back with our time and talents. Each year you can take paid time off to support a cause close to your heart. And what will you do?

Summary: This position is responsible for ensuring the tactical activities of the inside sales team is executed according to standard. Coaches the inside sales team in customer accuracy and retention best practices. This role should have a thorough understanding of our inside sales processes to train and coach the sales team. This role supervises Account Managers and Customer Service Representatives for their division.Core Functions:• Responsible for the overall direction, coordination, and evaluation of the inside sales team.• Responsible for staffing, training, and performance evaluations to develop and control sales strategy and execution.• Assigns sales territory to sales representatives, coaching them in their activities and results.• Responsible for their team's compliance with internal SOPs.• Coordinates inventory outages and capacity concerns with team.• Performs root cause analysis and develops action plans for sales quality issues that arise through the RMA process.• Responsible to ensure the KPIs of account managers and customer service representatives are consistently attained.Key Measures of Success: • Ability to hit RMA Goal.• Having robust succession development in place for people roadmap.• Customer satisfaction for division.• Consistently exhibits and displays the company’s values of “Own It. Can Do. Act in Love.” o Own It – Commitment to customer, company, and each other.o Can Do – Team Player, Open to Change, & Pursuing continuous improvement.o Act in Love – Treating others with humility, respectfulness, kindness, honesty, patience, and self-control.Education & Experience: Minimum Required:• Minimum of 3 years of management experience in customer service environment.Preferred• Ability to create presentations using Microsoft PowerPoint.• Ability to analyze data using Microsoft Excel.Physical Demands & Work Environment: Work is performed in an office environment. This role will routinely utilize standard office equipment to perform the core functions listed in this job description. This position requires the ability to occasionally lift office products and supplies as well as communicate verbally and electronically. The work is primarily sedentary. The noise level in the work environment and job sites can be loud and in a non-temperature-controlled environment. While performing the core function of this job, the employee is regularly required to talk, hear, and stand. Reasonable accommodation may be made to enable individuals with disabilities to perform core functions. TravelMinimal travel required (approximately 10 percent)

Benefits Offered:At Central States, we are an ESOP. That means each one of our employees is an owner of the company and receives an allocation of stock every year. This allows all our employees to share in the wealth and success of the company. We also offer:• 401K – We match up to 4% • Medical• Dental• Vision• Holiday pay• Vacation pay• Mental health resources• Healthcare coordinators• Life insurance• Health Savings Accounts• Flexible Spending Account• Short-Term Disability• Long-Term Disability• Profit-Sharing bonus • Performance based merit increases• Education assistance available – Up to $5,250 each year Central States Manufacturing, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training .