Job Information
State of Connecticut, Department of Administrative Services Special Investigator (General) in Hartford, Connecticut
Special Investigator (General)
Recruitment # 250207-7804AR-001
Location Hartford, CT
Date Opened 2/13/2025 12:00:00 AM
Salary $72,758* - $91,881/year (*New to state service to start at minimum)
Job Type Open to the Public
Close Date 2/27/2025 11:59:00 PM
Go Back Apply View Benefits (https://www.jobapscloud.com/CT/jobs/?b=Benefits)
Introduction
The State of Connecticut (https://portal.ct.gov/) , Department of Consumer Protection (DCP), (https://portal.ct.gov/dcp) Investigations Division, is recruiting for a Special Investigator (General). (https://www.jobapscloud.com/CT/specs/classspecdisplay.asp?ClassNumber=7804AR&R1=&R3=) The Special Investigator filling this role will be assigned to various business units within the
Investigations Division. (https://portal.ct.gov/dcp/agency-administration/division-home-pages/investigations-division?language=en_US)
The Investigations Division investigates alleged violations of the Connecticut Unfair Trade Practices Act (CUTPA). The Division covers a broad spectrum of oversight, including in the fields of Home Improvement and New Home Construction Homemaker Companion agencies, and Charity Fraud, which can cause significant financial harm to consumers.
WHAT WE CAN OFFER YOU
Visit our State Employee Benefits Overview (https://www.jobapscloud.com/CT/jobs/?b=Benefits) page!
Work at a Forbes-recognized company! Connecticut is proud to be featured on both America's Best Employers by State and Best Employers for New Grads in 2024. With our dynamic job market and commitment to fostering a thriving workforce, Connecticut stands out as a top destination for both seasoned professionals and fresh graduates seeking to launch their careers.
Professional growth and development opportunities.
A healthy work/life balance (https://www.youtube.com/watch?v=y6n9M1Qd5fo) to all employees.
POSITION HIGHLIGHTS
Full-time, first shift
Monday- Friday, 40 hours per week
Hybrid telework schedules available
Location: 450 Columbus Boulevard- Hartford, CT
May include occasional weekend hours
THE ROLE
In this role, the Investigator will be responsible for conducting timely, unbiased, and thorough investigations into allegations of consumer fraud, including, but not limited to, Unfair Trade Practices, Homemaker Companion Agencies, and Home Improvement. The Investigator will conduct interviews, retrieve records or evidence, conduct research, and prepare comprehensive reports of investigations.
ABOUT US
It is DCP’s mission to ensure a fair and equitable marketplace, and safe products and services for consumers in the industries we license, regulate, and enforce. The Department has several divisions and operational groups, each with its area of expertise including Education and Outreach, Communications, Legislative and Policy, Legal, Drug Control, Foods and Standards, License Services, Investigations, Gaming, Liquor Control, Occupational & Professional Licensing and Operations.
Please watch the video below to find out what it's like to be a state employee!
Selection Plan
FOR ASSISTANCE IN APPLYING:
Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library (https://portal.ct.gov/das/home/services-for-state-employees/statewide-human-resources/applicant-reference-library?language=en_US) for additional support throughout the recruitment process.
BEFORE YOU APPLY:
Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below.
Resume Policy: Per Public Act 21-69 (https://www.cga.ct.gov/2021/act/pa/pdf/2021PA-00069-R00SB-00056-PA.pdf) , resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov.
Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.
AFTER YOU APPLY:
Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!
Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.
QUESTIONS? WE’RE HERE TO HELP:
Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Sharon McIntosh, at Sharon.McIntosh@ct.gov.
Join the State of Connecticut and take your next career step with confidence!
PURPOSE OF JOB CLASS (NATURE OF WORK)
In a state agency or quasi-public entity this class is accountable for independently performing a full range of tasks in conducting investigations related to alleged violations of state laws and regulations or sudden and unexplained deaths.
EXAMPLES OF DUTIES
Conducts investigations related to assigned complaints, alleged violations of state laws and regulations or sudden and/or unexplained deaths;
Interviews witnesses, complainants, medical and hospital personnel and others to obtain information;
Secures evidence in form of statements, documents, records and exhibits which may be used in administrative hearings and/or court proceedings;
Researches, collects and evaluates data; compiles information;
Writes reports and recommends appropriate corrective action; answers public inquiries;
May prepare affidavits and applications for arrest warrants;
May prepare search and seizure warrants;
May issue citations;
May testify at hearings and in court;
May conduct surveillance;
May secure samples for testing;
May conduct legal research;
Performs related duties as required.
DEPARTMENT OF LABOR:
Inspects, investigates and licenses private employment agencies.
DEPARTMENT OF PUBLIC HEALTH:
Confers with consultants for professional opinion on standard of care; examines, analyzes and evaluates complex medical records.
KNOWLEDGE, SKILL AND ABILITY
Knowledge of investigatory methods and techniques;
relevant state laws and regulations;
relevant professional terminology;
Skills
interpersonal skills;
oral and written communication skills;
interviewing skills;
Ability to utilize computer software.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Five (5) years of investigatory experience in health care, insurance claims, law enforcement or a regulatory field.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
College training in consumer protection, health care, law enforcement or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
A Master's degree in a closely related field may be substituted for one (1) additional year of the General Experience.
Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may be substituted for the General Experience.
PREFERRED QUALIFICATIONS
Experience handling regulatory investigations
Experience analyzing contracts and financial records
Experience serving as a witness at legal hearings
Experience writing investigation reports, inspection reports, or affidavits of arrest
Experience using mobile inspection software
SPECIAL REQUIREMENTS
Incumbents in this class may be required to be a Notary Public.
Incumbents in this class may be required to travel.
Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.
Conclusion
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
ACKNOWLEDGEMENT
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.
Click on a link below to apply for this position:
Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
