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Intermountain Health Supply Chain Solutions Director in Harrisburg, Pennsylvania

Job Description:

1) Leads a team(s) in providing strategic value to assigned customer(s) that include the following: (a) Manages supplier relationships (SRM) between suppliers and Intermountain Healthcare by coordinating complex and critical decision-making processes, implementation, and service delivery for assigned customers. (b) Responsible to work with internal key stakeholders to establish strategic customer goals to deliver savings and efficiencies to Intermountain Healthcare. (c) This position also manages key stakeholder relationship management (CRM), coordinating complex and critical projects in the supply chain for the key stakeholder. Responsible for annual business plans, tracking and reporting, key stakeholder coordination and communication on Supply Chain initiatives.

Scope

1) This position manages and trains a team of professionals who lead consistent and progressive initiatives.

2) This position manages all supply chain aspects on behalf of a specific business service line(s).

3) This position has oversight of the category strategies and plans, as well as experience in customer and supplier relationship management (CRM/SRM), change management, communications, and project management within their assigned portfolio.

4) The scope includes stakeholders / decisions makers throughout Intermountain Healthcare:

a) Participate in and potentially co-chair Value Analysis Teams (VATs)

b) Intermountain Healthcare's hospitals

5) The scope also includes the entire supply base, within their assigned portfolio.

Job Essentials

  • Directs efforts between key stakeholders and various Supply Chain teams. Develops a multi-year business plan with VPs, AVPs and Directors that align to Supply Chain initiatives to stakeholder goals. Collaborates with stakeholders to prioritize opportunities. Engages the appropriate Supply Chain leaders and their respective teams to deliver the value outlined in the business plan. Using a solid understanding of finance, business case development, financial modeling, and the related analysis and total cost of ownership understanding and analysis, implements demand management strategies, utilization management strategies and supply management strategies.

  • Serves as primary executive point of contact on behalf of Intermountain Healthcare with suppliers. Monitors, evaluates and manages performance of suppliers. Monitors, develops and manages overall relationships with suppliers. Defines center of excellence for supplier business reviews (process and templates). Works with business leadership to implement business reviews and business plans with the suppliers representing 80% of the contracted portfolio. Work with business to establish and manage strategic supplier goals. Monitor supply risk contracted suppliers in portfolio. Drives continuous improvement plans with suppliers. Ensures that executive level relationships exist between supplier and Intermountain where appropriate such that value can be optimized.

  • Provides industry insights and marketplace understanding to stakeholders and other senior leadership for assigned portfolio. Provides product, service and category expertise to stakeholders and other senior leadership for assigned portfolio. Ensures that Category Strategies and plans are consistent with stakeholder's strategies and objectives.

  • Leads the stakeholder-facing implementation, project planning, and communications planning efforts for Supply Chain initiatives. Tracks value and generates insightful reports for stakeholders and end users.

  • Guides stakeholders to ensure they are aware of policies, procedures, guidelines, contracts and standards for assigned service line(s). Collaborates with Audit to ensure compliance. Manages requests for product standard deviations. Develops and implements process to manage new product introductions, new product innovations and new technology throughout portfolio. Influences compliance to preferred suppliers and to product standards throughout the system.

  • Ensures Intermountain's contractual obligations are met and that expiration dates are proactively managed. Serves as escalation point between Intermountain Healthcare and supplier. Reconciles pricing discrepancies and other supplier related issues. Responsible for leading activities surrounding supplier legal regulatory compliance tracking. Leads the dispute resolution process on contract items and ensures a high level of contract performance management.

  • Manages team of Category Leaders with the focus on assigned customer(s). Responsible for end-to-end supply chain solution representation to the service line. Attracts, develops and retains talent base. Evaluates skill levels of each direct report. Conducts annual reviews with all direct reports and helps drive career development. Performs leadership functions such as goal setting, performance reviews and assures compliance with required training and education assignments.

  • Acts as a liaison between assigned staff and other teams. This would include contract issues, GPO issues, participating in supplier business meetings, etc. Acts as a liaison between Department and non-Supply Chain departments (Such as AP, IT, HR, Auditing, etc.) and between staff and Regional Directors. This includes conducting customer service surveys, customer service issues, and adding new services.

Minimum Qualifications

Masters Degree. Degree must be obtained through an accredited institution. Education is verified.

Experience leveraging GPO contracts as part of the category strategy.

Experience working in supply chain procurement (sourcing, contracting, purchasing)

Familiarity with strategic eProcurement platforms (Contract Lifecycle Management, and

Supplier Performance Management modules) and implementation of modules to improve efficiency of the team

Results-driven and self-motivated.

High level of integrity and professionalism.

Ability to work independently and as part of a collaborative team.

Preferred Qualifications

Masters Degree in business or supply chain management.

  • and -

Five years of direct experience in strategic sourcing and / or category management within the health care industry.

  • and -

Healthcare product knowledge

Physical Requirements:

Interact with others requiring employee to verbally communicate as well as hear and understand spoken information.

  • and -

Operate computers, telephones, office equipment, and manipulate paper requiring the ability to move fingers and hands.

  • and -

See and read computer monitors and documents.

  • and -

Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Anticipated job posting close date:

10/01/2024

Location:

Supply Chain Center

Work City:

Midvale

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$57.75 - $89.14

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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