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Commonwealth of Pennsylvania Legal Assistant 1 in Harrisburg, Pennsylvania

Reference #: 4529956 THE POSITION Do you have excellent communication skills and experience providing outstanding customer servicer? The Public Utility Commission is seeking a dedicated Legal Assistant 1 to complete our team of professionals. This position serves as a receptionist for the Secretary's Bureau, giving you the opportunity to greet visitors, respond to public inquiries, and direct individuals to appropriate personnel. If you are interested in becoming a vital part of an amazing team, come work for the Public Utility Commission. Brighten someone's day by helping those who need assistance, there is no greater reward!

DESCRIPTION OF WORK

As a Legal Assistant 1 in the Secretary's Bureau, this position covers the front desk between the hours of 8:00am to 4:30pm acting as the main receptionist. Duties include responding to public inquiries both telephonically and in person, greeting visitors, and directing individuals to appropriate personnel, as well as accepting Commission filings which are hand delivered from utilities, law firms, and members of the public. Additional responsibilities include, but may not be limited to: Researching docket numbers for members of the public Creating case folders Maintaining supplies Assisting members of the public in use of the information kiosk Assisting file clerks with administrative duties as needed Maintaining weekly hearing calendar Assisting in the compliance and assignment section as needed

Work Schedule and Additional Information: Full-time employment Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch. Salary:In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.   REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS Minimum Experience and Training Requirements: Three years of responsible clerical, enforcement or investigative work; or An equivalent combination of experience and training. Other Requirements: You must meet thePA residency requirement. For more information on ways to meet PA residency requirements, follow thelinkand click on Residency. You must be able to perform essential job functions. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go towww.employment.pa.gov/Additional%20Info/Pages/default.aspxand click the Veterans' Preference tab or contact us atra-cs-vetpreference@pa.gov. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

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