Easter Seals Jobs

Purpose:

Greet and provide accurate and useful information to visitors and patients relative to patients, hospital facilities, services, and activities in a manner consistent with good customer relations.

Responsibilities:

• Ensure that workstations are adequately stocked with necessary materials to provide customers with current and accurate information.

• Dress appropriately for a business setting and give attention to personal grooming.

• Provide pleasant greeting and information and assistance to the public regarding patients, the hospital, and medical offices in compliance with hospital guidelines.

• Attend regular staff meetings, and participate in the implementation of activities within the hospital when requested by supervision.

• Comply with the hospital's policy regarding punctuality and regular attendance.

• Answer and transfer calls in accordance with hospital guidelines for customer service.

• Demonstrate competence with the computer and attend all necessary training programs to remain current with skills.

• Completion of High School graduation.

• 1year of minimum experience in a similar position.

• Experience working in a health care environment helpful.

• Excellent communication and customer service skills essential.

• Basic knowledge of Windows software needed. Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran