Job Information
Carmen's Group Event Coordinator in Hamilton, Ontario
EVENT COORDINATOR
We are seeking somebody dynamic, personable and passionate to join our Hamilton Convention Centre team!
The Event Coordinator ensures all the details are captured to bring the customer's vision to life!
OPPORTUNITIES WILL INCLUDE:
Execute detailing appointments with clients, assisting with decisions such as floor plans, upgrades, menu options, decor and more.
Create detailed Banquet Event Orders to ensure the operations team executes flawlessly.
Respond to customer inquiries, needs and concerns in a friendly, personal and efficient manner.
Create event contracts and collect deposits.
Stay up to date with current hospitality and event trends, as well as industry trends and adapt to information regarding product innovations, competitors and market conditions.
Attend and conduct scheduled team meetings prior to all events to guarantee successful execution.
Attend customer events as required, providing superb customer service to our guests.
Other duties as required
REQUIREMENTS:
2-3 years of special event, hospitality or travel and tourism related experience
1-2 years customer service experience required
Post Secondary education, in Business Administration, Hospitality or related field
High level of attention to detail and strong organizational skills
Superior verbal and written communication skills
A team - oriented approach to work with strong abilities to provide and receive professional feedback for collective growth
Customer service mindset as well as a high level of ethics and integrity
Flexible work schedule, including evenings and weekends to address client needs
WHAT CAN WE OFFER?
Fun and dynamic team - we are Great Place to Work Certified
Competitive salary & sales incentive package
Professional development opportunities
Hotel discounts worldwide
Restaurant discounts
Personal wellbeing program incentives
Team social events
Opportunities for growth and a chance to play a role in our vision to continue being innovators and industry champions within Hamilton and surrounding hospitality community.
Carmen’s Group is an entertainment and hospitality company committed to creating extraordinary memories for our guests and clients. Driven by our passion, creativity, innovative thinking, and world class service, we have remained industry champions for over 40 years. We are committed to enriching the lives of our guests through providing one of a kind experiences at each of our venues including Carmen’s Banquet Centre, The C Hotel by Carmen’s, The Lakeview by Carmen’s, fig&lemon Catering, The Hamilton Convention Centre by Carmen's and The Arlington Hotel & River's Edge. We are devoted to bringing excitement to Hamilton and Southern Ontario, and to enhancing the image of Hamilton with every strategic initiative we pursue.
Carmen's Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmen's Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.
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