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Stryker Senior Solution Lead, ERP in Gurugram, India

We are excited to be named one of the World’s Best Workplaces by Fortune Magazine!

We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

What you will do:

  • Participate actively in the design and execution of enhancements and projects in the specific area of competency for Stryker divisions

  • Manage ITSM process like change management, incident management and problem management.

  • Ensure and work to keep service management KPIs under control and timely issue identification, resolution, handling escalation & ensuring process consistency

  • Proactively work on continuous improvement activities for generating higher productivity in terms of business benefits and reduction of ticket count

  • Manage internal stakeholders at various level and handle governance of managed services supplier

  • Independently support business operations and handle enhancements and small projects turning around SAP-MM & ARIBA module

  • Ensure the integration between the Project team, Support team and the business community

  • Communicate the functional and processes requirements to the development team by developing and maintaining design/technical documents.

What you will need:

Required:

  • Bachelor's Degree from an accredited university in the areas of Computer science, Engineering, Information Systems, Business, or equivalent field of study required.

  • Minimum 10 years of relevant experience required in SAP S4 HANA MM configuration and implementation.

  • Experience in leading teams of resources for projects, minimum 3 years and ability to drive initiatives and projects independently from start to finish.

  • Knowledge of and ability to drive IS methodologies such as ITIL, Software Development Lifecycle (SDLC) and Agile Development with demonstrated understanding of global system rollouts – strategy, planning, vendor selection and implementation planning.

  • Exposure and understanding of business functions like finance, purchase, inventory management, distribution and Intercompany transfers

Preferred:

  • Exposure to ABAP, HANA preferred

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

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