Easter Seals Jobs

Job Description

• At least 10 plus years of experience in Oracle Database Administrator/Consultant with good technical knowledge of Oracle DB Architecture, RAC, Data Guard, Exadata, Patching , Upgrades/ Cross platform migration, ZDLRA, Cloud with additional knowledge in Golden Gate and Oracle Security.

• Good Project management skills along with Good Communication skills

• A good understanding of support processes

• Ability to manage escalated technical situations & develop action plans

• Ability to spot proactive services that benefit of the customer

• Ability to facilitate issues with Development and Support

• Strong analytical skills

• BE/BTech and/or MS in Computer Science or equivalent preferred

• Oracle Certification - Preferred

• 25% Travel may be required for customer visits

Career Level - IC4

Responsibilities

• Develop and Manage the Oracle Customer Relationships by forming long term customer relationships with key customer contacts. Work is non-routine and complex, involving the application of advanced technical/business skills in area of specialization. Provides direction and mentoring to more junior team members. Understand customer’s industry drivers, organization structure and key stakeholders, key projects and goals, and critical success factors as well as technical infrastructure and roadmap.

• Work collaboratively with sales, the delivery teams and customers to identify appropriate solutions.

• Coordinate delivery of Oracle Services, operating as the primary delivery contact to the customer, aiding and facilitating customer communications and activities across other Oracle lines of business.

• Responsible for delivering to the contracted terms, effective and efficient use of Oracle delivery resources, achieving the contract margin and revenue objectives.

• Identify and submit delivery leads for new opportunities and contract renewals.

• Act as a point of contact for any major incidents, responsible for managing communication and customer expectations through resolution.

• Establish and maintain a delivery governance model with the customer at the management and executive levels.

• Perform scope and risk management.

• Contribute to initiatives for Oracle delivery organizational process improvement and tool development.

• Conduct periodic Service Account Planning and Account Reviews.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer