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Whirlpool Corporation Manager, Global Back Office in Gurugram, India

Requisition ID: 61703

ABOUT WHIRLPOOL CORPORATION

Whirlpool Corporation (NYSE: WHR) is committed to being the best global kitchen and laundry company, in constant pursuit of improving life at home. In an increasingly digital world, the company is driving purposeful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, JennAir, Indesit, Yummly and InSinkErator. In 2022, the company reported approximately $20 billion in annual sales, 61,000 employees and 56 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com.

The team you will be a part of

The HR Operations team effectively maintains employee information that meets the organization's legal obligations and assists in human resource management and planning by recommending, developing and implementing new processes and analyses.

This role in summary

This role will work closely with various HR employees across multiple regions and teams to provide exceptional operational HR Services. This role is responsible to lead the GBO Data Management and India HR Operations (in coming time), along with partnership and support to Pacific region. The role requires to perform, support, and complete operational work in relation to HR processes such as - new hire, life event, work event, administrative event reporting, HR policies & processes, benefits management, payroll management, statutory compliance management (including audits and inspections), and vendor Management . This individual leads a team to ensure HR Services are performed with a high degree of accuracy and timeliness and will ensure seamless operation of HR between other components of the Service Delivery Model

Person should have experience of Project Management as well.

Your responsibilities will include

In this position, you will be responsible for:

▪ HR Ops Policy/Procedures: Maintain and administer enterprise level human resources policies and procedures in accordance with internal audit and solution center governance / control criteria.

▪ Legal Compliance: Responsible for ensuring that HR services are delivered in accordance with all

Legal and Regulatory needs for the HR transactional processes. Ensure compliance with relevant data privacy and data protection policies and regulations.

▪ Performance and Operational Standards, Continuous Improvement: Accountable for delivering

HR services against the internal provisions of the agreed Service Level Agreements and Key

Performance Indicators (SLA's/KPI’s)

▪ Team Management: Build and maintain a strong team through effective recruiting, training, coaching, engagement, team building, and succession planning.

▪ Intake, Standardize and Automate work from HR colleagues in the regional HR teams.

Minimum requirements

  • Strong business and HR operation acumen, including strong problem solving skills, critical thinking, and self-initiative

  • Master’s Degree is preferred in Human Resources, Business Administration, Operations Management or related field preferred; Bachelor’s Degree required

  • Minimum of 10 years of experience (Shared Service + HR Operations)

Preferred skills and experiences

  • Previous global or international experience

  • Experience in managing broad based HR services with a large size company and or service

  • provider preferred; exposure of working in Shared Service Model

  • Experience in SAP Success Factors preferred

  • Strong Stakeholder Management skills, in order to manage the expectations

  • Knowledge of continuous improvement/lean principles to drive efficiencies and save cost

Connect with us and learn more about Whirlpool Corporation

See what it's like to work at Whirlpool by visiting Whirlpool Careers (http://www.whirlpoolcareers.com/) . Additional information about the company can be found on Facebook (http://www.facebook.com/WhirlpoolCorp/) , Twitter (http://twitter.com/whirlpoolcorp) , LinkedIn (http://www.linkedin.com/company/whirlpool-corporation/life/) , Instagram (http://www.instagram.com/whirlpoolcorp/) and YouTube (http://www.youtube.com/user/WhirlpoolCorporation) .

At Whirlpool Corporation, we value and celebrate diversity. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.

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