Easter Seals Jobs

Business Analysis Professional

Job Req ID: 34465

Posting Date: 24 Jun 2024

Function: Business Services & Operations

Unit: Digital

Location:

Building No 14 Sector 24 & 25A, Gurugram, India

Salary: Competetive

Recruiter: Madhuri Soni

Location: Gurugram

Mode – Hybrid

Level - E

Why BT-

We’ve always been an organisation with a purpose; to use the power of communication to make a better world. You can trace this back to our beginning as pioneers of the world’s firs telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.

Today in this fast-changing, always on, digital world our purpose remains true. Yet the market conditions, regulations and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.

Skills required for the job

Skilled in Business analysis Tools, techniques and methodologies such as.

• Excellent analytical & problem solving skills: Ability to analyse and frame a problem area, with support from SMEs identify opportunities for backlog management

• Tell stories with data – ability to compile, analyse and use data to provide evidence based insights and data driven recommendations

• Requirements management - Experienced at modelling and managing Business requirements to achieve business outcomes

• Awareness of Human-centred design practices - Ensuring requirements address a Customer First approach.

• Process design / mapping - Ability to capture and model ASIS processes to facilitate 2b design discussions and outcomes

• Testing, Trial & Validation techniques working with Cross functional leads to validate their requirements, i.e through reviews, walkthroughs and User Acceptance testing.

• Excellent communication & factiliation skills – ability to collaborate within a agile development team and interact directly with stakeholders / SMEs across varied mediums to express thinking clearly.

• Strategic thinker who is able to see the big picture.

• Self-motivated and proactive with good attention to detail

Experience you would be expected to have

Must Have…

• 2+ Years Business analysis experience in either internal transformation teams and/or in technology organisations

• 2+ Years Experience of working in the agile environment / squad with experience in Agile Story Management

Advantage to have:

• Related B.Tech/MCA/MSc degree in Business Management, Business Studies

• BCS Business Analysis Certification

• Certification of Competency in Business Analysis (CCBA)

• Business improvement methodologies i.e Continuous Improvement, Lean, Design for Six Sigma etc

• Experience or involvement in service design / user research activities

• Familiar with: BPMN 2.0 (Business Process modelling and Notation)

• Attitude to adapt to new technologies is desirable. Business experience in either internal transformation teams and/or in technology organisations

What I’ll be doing – your accountabilities

• Accountable for defining the business requirements from the Proposition and Capability Owners relating to Product launch development. This will include

• Capture user and business requirements; elicit, analyse, document requirements to underpin the end to end service design. Articulate requirements from the perspective of Customer and Operational personas.. enabling customer and user centric designs

• Document and maintain requirement artefacts to the appropriate BT standards. Employing Agile methodologies ensure all requirements have clear Acceptane Statements.

• Assure quality measures and targets for the end-user experience. Ensure Features and stories have an aligned 'Value' to facilitate priority backlog management and planning.

• Support the readiness of our operational colleagues - work with test and implementation teams to ensure that business requirements are continutally taken into account and support the definition of the test approach for a given feature

• Identify improvement opportunities -document ASIS and end user pain points for improvement. Use data insights to inform recommendations that highight measurable value / impact of change feeding opportunities into the agreed delivery backlog.

• Cross teams collaboration and & stakeholder management – Support Proposition / Product owners and Scrum leads to prioritise backlogs. Challenge and influence priorities. Contribute to service blueprints, wireframes, journey maps, process maps / flows

• Promote best practices - across the team and contributes to Tribe / Team delivery improvement activities. Share agile best practices and participate in squad cadences.

Who is the BT Group

We're the leading communications provider with customers in 180 countries. Across the world we enable customer's digital transformations so they can thrive. Our focus is simple: be the global provider-of-choice for managed network and IT infrastructure services.