Job Information
IBM Network Admin-R&S in Gurgaon, India
Introduction
As a Service Delivery Specialist, you are the face of IBM for our customers. Your clients' success depends on your ability to understand their needs and respond to requests for new services. This role is an integral part of both account planning and delivering support strategies, working to proactively monitor problems, change processes, and handle issues to ensure our customers success.
Your Role and Responsibilities
As a Network Admin Routing and Switching you are expected to work on Networking products or solutions based on any vendor hardware / vendor operating system software (i.e Vendor agnostic) with little or minimum support from superiors. E.g. include: Skills on Routers/Switches/ Load balancer. Typical examples of the other deliverables would be of deploying, managing and implementing networking solutions to address client business requirements. You will need to visit the domestic client's offices / data centres on a daily basis or on an as-needed basis as part of this role.
Will be part of Escalation team and will be responsible for managing country wide customer escalation
Ensure 24/7 availability of the production environment and lead on ground (field and on-site) L2 team.
Will be part of technical discussion in internal and customer meeting.
Manage and maintain Modular Routers, Modular Switches, Load Balancer.
Define and implement network policies, procedures and standards
Have good understanding of RFP's.
Must have exposure of network automation
Suggest improvements to network performance, capacity and scalability
CCNP Routing & Switching/ Service Provider/ Datacenter Certification
Good knowledge of routing/ switching, data center technologies.
Experience/ Knowledge in managing/ supporting Cisco/ Juniper/ Radware etc.
Good understanding of TCP/IP network protocols, IP networking management and troubleshooting skills.
Expertise of BGP, VTP, Vxlan, MPLS, IS-IS, OSPF, VPLS, VPLS. HSRP, VRF, AAA, GRE tunnels, SD-WAN, ACI, QOS etc.
Good understanding of LAN and WAN
Experience of leading the technical team. Ready to work on 24/7 shifts to support client requirement.
Required Technical and Professional Expertise
Min 4-6 years of experience with experience in the following areas:
Good knowledge of routing/ switching, data center technologies.
Experience/ Knowledge in managing/ supporting Cisco/ Juniper/ Radware/ F5/ IBM/ Symentec etc.
Good understanding of TCP/IP network protocols, IP networking management and troubleshooting skills.
Expertise of Radius/ Tacacs, IPS/IDS, SIEM, VPN, SSL VPN, Failover, DLP, QOS, Attack mitigation,
Good understanding of LAN and WAN.
Preferred Technical and Professional Expertise
You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
Intuitive individual with an ability to manage change and proven time management
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Up-to-date technical knowledge by attending educational workshops, reviewing publications
About Business UnitIBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.
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Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
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